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How to Download the Service Application
KVAL ON-HD Operation Manual
1-19
5.
A pop-up window is displayed.
Accept the request to run the program.
Note:
Security settings may differ from
plant to plant. If issues occur, contact
your IT department.
6.
The interface of the
KVAL Support App
will be dis
-
played. Enter your name in the
Your Name
field.
The fields are described below:
Session code:
An internal number to track this
machine. It is auto filled.
Allow Remote Control:
Program is ready to allow
technicians to access machine computer
Your Name Field:
Enter your name. The KVAL tech
-
nician will use this field to identify this machine.
Description:
Enter machine Serial number and
issue.
Indicator:
Green indicates there is a good connec
-
tion to the service center. If red, there could be an
issue with a LAN connection. Check the connections
in the plant.
7.
After the
KVAL Support App
is
loaded and completed, call the
KVAL service center(1-800-553-
5825) and have the technician con
-
nect to the machine computer.
8.
Click the
Allow
button to give the
KVAL service technician permis
-
sion to access the operator station.
We are now ready to troubleshoot.
Summary of Contents for ON-HD
Page 4: ...KVAL ON HD Operation Manual ...
Page 8: ...KVAL ON HD Lift Manual Table of Contents ...
Page 13: ...Safety First KVAL ON HD Operation Manual 1 5 ...
Page 30: ...Safety Sign Off Sheet KVAL ON HD Operation Manual 1 22 ...
Page 54: ...About the Safety Curtain KVAL ON HD Operation Manual 2 24 ...
Page 70: ...Index Kval ON HD ...
Page 71: ......