What to do if trouble occurs
Danger!
The cooker hood may only be repaired by an authorised
technician.
Danger!
For repair work the appliance must be disconnected from
the power supply by pulling out the mains plug or unscrewing the
household fuse.
First check whether there has been any operating error. You can deal with
some problems that occur yourself.
Problem
Cause Remedy
It is not possible to
switch off the cooker
hood.
Electronic component is
defective.
Pull out plug or switch off
fuse,
Call Customer Service.
Halogen lighting
does not work.
Lamp defective
Replace lamp.
LED does not work.
LED defective.
Call Customer Service.
Performance of the
cooker hood is re-
duced.
Filters very clogged.
Replace filters.
Several LEDs flash.
Not a defect
see “Cleaning the metal
fat filters”.
Rating label
The rating label can be seen when you have removed the fat filter or the
activated charcoal filters. Please make a note of the following data on the
rating label before or while installing the cooker hood in case you have to
consult our Customer Service:
Serial number:
Model designation:
16
KD 965.1 / KDEM 965.1
