User's guide
3
Küppersbusch Customer Service
Germany
Küppersbusch Hausgeräte GmbH
Küppersbuschstraße 16
45883 Gelsenkirchen
Phone: +49-209401-631
Fax: (02 09) 401-714 / -715
Internet: www.kueppersbusch.de
We are available as follows:
Monday to Thursday from 8.30 a.m. – 6 p.m.
Friday from 8.30 a.m. – 5 p.m.
Please inform us by fax or internet of
your requirements outside of these of
fi
-
cial hours at www.kueppersbusch.de.
Austria:
Teka Austria GmbH
Eitnergasse 13
1230 Vienna
Phone: +43 1 8 66 80-15
Fax: +43 1 8 66 80-50
Internet: www.küppersbusch.at
We are available as follows:
Monday to Thursday from 8.00 a.m. to 5.00 p.m.
Please inform us by fax or internet of your
requirements outside of these of
fi
cial
hours at www.kueppersbusch.at
1. Please note:
We require the following details for your re-
quest for customer service so that our cus-
tomer service technicians can be well-pre-
pared for carrying out any repairs and have
the required spare parts available:
2. Your exact address
3. Your telephone number and, if available, your
fax number
4. When can customer service call?
5. An exact appliance designation: Model num-
ber and production number (F-No.) (refer to
the nameplate and/or the receipt)
6. The date of purchase or delivery
7. An exact description of the problem or what kind
of service you require. Please have your receipt
available. This will help us to avoid wasting time
as well as cutting down on expenses and we will
be able to work more ef
fi
ciently for you.