Krups HP60A115, Manual

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104
ENGLISH
PROBLEMS CAUSES SOLUTIONS
Leak through the bowl
spindle or by the XL bottom
accessory.
The bowl seal is not correctly
positioned.
Position the seal correctly.
The bowl seal is damaged. Contact an approved service centre.
The locking ring (D6) is not locked
correctly.
Lock the ring correctly (D6) .
The blades do not rotate
easily. Pieces of food that are too big or too
hard are blocking it from rotating. Reduce the size or quantity of the ingredients
processed. Add some liquid.
Smell from motor.
On using the appliance for the first
time, or in the event of overload of the
motor caused by too large a quantity
of ingredients or by pieces that are too
hard or too big.
Allow the motor to cool down (about 30
minutes) and reduce the number of ingredients
in the bowl.
“STOP” is displayed.
The appliance has detected too many
vibrations and has changed to the
safety mode. Check that you are using the right speed
and that you are using the recommended
accessory.
“SECU” is displayed.
Motor overload caused by too many
ingredients or pieces which are too
hard or too large or overuse without
sufficient cooling down time.
Allow the motor to cool down (about 30
minutes) and reduce the number of ingredients
in the bowl.
“SECU” is dis red
indicator light is flashing.
Overheating of temperature sensors. Contact an approved service centre.
“Err1” is displayed.
+ red indicator light is
flashing.
The heating element is not working.
Check that the power pins under the bowl are
not clogged with food. If this is the case, clean
them and try again.
If that still does not work, contact an
approved service centre.
“Err2” is displayed. Electronic fault. Contact an approved service centre.
“Err3” is displayed. Speed fault. Contact an approved service centre.
“Err4” is displayed.
Communication fault with chopper
electronic card.
Contact an approved service centre.
Displays «Err8» Default security sensor lock. Contact an approved service centre.
“ntc1” is displayed.
+ red indicator light is
flashing.
Temperature sensor 1 is no longer
working.
Contact an approved service centre.
“ntc2” is displayed.
+ red indicator light is
flashing.
Temperature sensor 2 is no longer
working.
Contact an approved service centre.
Safety indicator display (C4)
Improper locking of the bowl or lid
Prior to operating the appliance, check that the
bowl is properly locked on the motor unit and
that the lid is properly locked on the bowl. If the
problem persists, contact an authorised centre.
The lid is locked on the bowl in the
“cooking without a lid” mode
Unlock the lid prior to launching the cooking
program. If the problem persists, contact an
authorised centre.
The safety lock on the
lid remained active (rod
extended) and prevents the
lid from locking.
The appliance was turned off as a
recipe was in progress by toggling the
I/O switch to the “O” position or was
simply unplugged as a recipe was in
progress. Simply toggle the I/O switch to the “I” position
to reset the food processor, along with the
safety lock on the lid; the rod will automatically
return to its original position. You may now lock
the lid.
Connection problem See the app guide
Is your appliance still not working?
Contact an approved service centre (see list in service booklet).