83
Manual
www.kraun.it
3. FAQ
Q: How do I judge whether ADSL connection is OK?
A: After the hardware is connected correctly, when the connection is OK, the “ADSL-LINK” indicator
of Kraun “ADSL2/2+ Wireless-N Router 150Mbps plus” will be always on; otherwise, it will be
flashing. Flashing indicates the connection is troubled or wrong. Please consult your ISP or connect
your cables again.
Q: I’m an ADSL user, but why sometimes I cannot access the Internet?
A: Because ADSL adds high frequency digital signal to the low frequency audio of common telephone
line, any device added in the connection between the telephone company and the ADSL filter will
jeopardize the normal data transmission. We recommend you avoid connecting telephone or other
devices before filter.
Q: If my place is far from the telecommunication office, can I install ADSL?
A: At present, ADSL2+ technology controls the distance under 6.5KM. Because ADSL2+ has high
requirements for the line, it is better to keep the distance under 3KM for good quality.
Q: Will ADSL be disconnected like 56K Modem?
A: Regardless whichever device is, it might be troubled at times. ADSL line is also disconnected
sometimes, but this good quality line can reduces the chance to be disconnected.
Q: I opened ADSL service, but can I use ADSL2+ Modem?
A: Absolutely, ADSL2+ can comply with all the ADSL services. When your ISP offers you ADSL2+
service, you avoid buying another modem. In addition, the price of ADSL2+ is almost the same as
ADSL, so ADSL2+ is a reasonable choice.
Q: What are VPI, VCI?
A: VPI (Virtual Path Identifier) and VCI (Virtual Channel Identifier) are to identify ATM terminal
(ADSL) for DSLAM, usually provided the local ISP.
Q: What related parameters are required from your ISP?
A: For dial user, Connection protocol, User name, Password, Value of VPI/VCI, Encapsulation mode
and so on.
Q: The firmware upgrade fails and why can’t I enter the Web-based management interface?
A: Contact the technical engineer for support or after-sales service engineer.
Note: Please download the upgrade packets from the Kraun website.
Q: How do I restore my device to factory default value?
A: There is a reset button on the Router. Follow the steps below to restore the device:
1) Keep the device in running status.
2) Keep pressing the reset button for about 5 seconds with a tip object. When you release the
button, the reset is finished.
Q: How can I obtain a correct DNS server address?
A: 1) Inquiry your ISP to obtain DNS parameters;
2) After the Router successfully logins to the Web-based management interface, select “Running
Status” on the menu and you can check the DNS parameters and record.
