kozy heat Chaska-34 LOG, Installation And Operation Manual

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11.0 TROUBLESHOOTING
ATTENTION: Troubleshooting must be performed by a qualified
technician.
Before proceeding with the steps in the following troubleshooting
guide,
• Verify proper 120VAC power supply to the control module.
• Verify the control module battery pack and the remote
control batteries are fresh and installed with correct polarity.
• Verify all connections between the wire harnesses and the
system components are proper and positive.
• Verify the communication link is established between the
remote control and the IFC module.
• Verify inlet pressure meets the recommended inlet pressure.
If necessary, adjust line pressure regulator.
Issue Cause Solution
Pilot will not light Electrical power interrupted or
disconnected Restore electrical power to fireplace or use battery back-up.
Wiring disconnection Ensure batteries are fully charged if using battery back-up as power
source.
Gas Supply turned off Use wiring schematic in this manual to determine that all wiring
connections are secure and correct.
Check remote shut-off valves from the fireplace. Usually there is a valve
near the main gas line. There may be more than (1) valve between the
fireplace and the main gas line.
Pilot will not stay lit No LP gas in tank Check LP (propane) tank. Refill if necessary.
Low gas pressure Consult a plumber or a gas supplier. Can be caused by situations such
as a bent line, too narrow diameter of pipe, or a low line pressure.
Pilot flame not making contact
with the flame rectification
sensor on the pilot assembly Adjust the pilot flame adjustment screw on the gas valve as necessary.
Pilot adjustment screw not
sealed Seal pilot adjustment screw. Do not over-tighten.
Pilot flame always on
or will not extinguish Control system set to CPI mode Set control system to IPI mode.
Main burner flame will
not light ON/OFF rocker switch in OFF
position Switch rocker to ON position.
Gas supply turned off Check for multiple shut-offs in the supply line. Verify gas supply is turned
on.
Low gas supply Consult with plumber or gas supplier. Check LP (propane) tank. Refill if
necessary.
Wiring disconnection or
improper wiring Check for faulty or incorrect wiring.
Plugged main burner orifice Remove blockage.
Pilot flame Verify the pilot flame is properly directed to ignite the burner. See pilot
flame troubleshooting above.
Remote control not working
properly Replace batteries.
No call for heat Verify remote control is powered ON and thermostat operation is turned
OFF.
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