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Frequently Asked Questions:

Does the phone work with CDMA SIM cards?

The FIG Phones are GSMA.

Which carriers does the FIG FLIP work with?

The FIG FLIP is compatible & works great with all
three major carriers. MVNO’s depend on their own
policies.

I have Verizon, I am not receiving text
messages. What do I do?

Some customers are reporting a similar problem
with Verizon. We spoke to Verizon and there is a
simple fix. Contact Verizon and tell them you
switched to a basic phone & you are not receiving
text messages. Let them know you need to add
CDMA-less provisioning for your SIM card. 
They will first ask you to provide an IMEI. To get
support from Verizon, you will need to supply them

11

Summary of Contents for FIG FLIP

Page 1: ...FIG FLIP Phone User Manual Android 8 1 ...

Page 2: ...ve attempts of entering an incorrect PIN will lock the SIM card If it is locked use a PUK provided by the operator to unlock it Switch off Touch and hold the Power button until the Phone Options screen displays Tap Power off to switch off the phone Unlock Short press any button on the keypad to light up the screen Touch screen Usage Use your fingers to perform operations directly on icons buttons ...

Page 3: ...n or dismiss all by tapping on clear all 2 App icon Tap an app to open it 3 Ring vibrate To quick switch between ring and vibrate long press the pound button Phone Settings To display the Settings menu tap the Settings icon directly 1 SIM card In the Settings menu choose SIM Card You can then manage your SIM cards on the pop up page 2 Network In the Settings menu select WLAN to configure your radi...

Page 4: ...n the Settings menu choose Security The Security page allows you to set the screen locking mode and privacy App Permission allows you to configure certain permissions for an App and monitor its usage 6 Apps Notifications In the Settings menu choose Apps Then you can view or manage your apps 7 FIG Messages app Access by pressing the message button on the keypad On the Message page tap the button on...

Page 5: ...ssage edit contact or go to call history You are also able to initiate a call by selecting a phone number from the contacts app or from a SMS thread Missed Call If you missed a call while your phone was shut you can view the missed call in the following ways Open the phone and either swipe down from the top of the screen to bring up the notifications drawer or press the call button from the home p...

Page 6: ... contacts and related details make a call or send an SMS to a certain contact and share the contact Contact import On the Contacts page tap the Menu button and choose Import Export to select a mode for importing or exporting a contact Add a contact Hit the menu button on the keypad tap the create new contact button to add a contact to your phone or USIM SIM Enter the name and number and tap Finish...

Page 7: ...Enter the name or phone number of the target contact into the Recipient bar The phone will automatically search among the list of contacts for one that best matches the entered info You can also select the contact from the list of contacts or groups b Additionally you can start a new message by typing out the contact s name from the home screen From the search results navigate to the desired conta...

Page 8: ...own the red microphone to record your voice message Let go to stop recording Gallery Gallery saves and manages all pictures obtained via the camera and the MMS received On the Home screen of the menu tap Gallery to open it The Gallery page is displayed It supports management of all pictures Open a picture and then click the share button at the top In this way the picture is shared via the Bluetoot...

Page 9: ...following checks before contacting our after sale personnel 1 Unable to turn on the phone Check whether you have tapped and held the Power button for over three seconds 2 Check whether the battery is in good contact If not remove the battery re install it and turn on the phone again 3 Check whether the battery runs out If yes charge it 2 Poor signal It is possibly because of where you are for exam...

Page 10: ... The SIM card is not installed properly Install it again as specified in the user manual The SIM card broke Contact the network service provider 6 Unable to enter anything into Phone Book It is possible that your phone book memory is full Please delete needless data from Contacts We advise you to follow the above instructions and precautionary measures Please take your phone to the nearest authori...

Page 11: ...se this convenient keyboard to type on screen with a full keyboard Additionally there is voice to text and swipe typing features Translate In the keyboard s options there is an instant translate feature to any language Languages The on screen keyboard supports all languages for typing Switch between keyboards While typing swipe down from top of the screen and tap on change keyboard Make sure both ...

Page 12: ...s I have Verizon I am not receiving text messages What do I do Some customers are reporting a similar problem with Verizon We spoke to Verizon and there is a simple fix Contact Verizon and tell them you switched to a basic phone you are not receiving text messages Let them know you need to add CDMA less provisioning for your SIM card They will first ask you to provide an IMEI To get support from V...

Page 13: ...rom Verizon To get support from Verizon you will need to supply them with a Verizon certified IMEI You can use this one 014864008315809 Does the phone support hotspot Due to rabbinical advice hotspot is not supported Does the phone work with AT T The phone has all the frequencies that AT T requires and has tested to work as normal with AT T My mobile data and or text messages don t seem to be work...

Page 14: ...on see image Additionally be sure that you have a mobile data plan with your carrier for at least 1GB mo I want to switch to US Mobile How do I do it with a FIG phone Go to their website https www usmobile com to order a SIM card When ordering the SIM card they will ask you for an IMEI Use this IMEI 014864008315809 When you receive the SIM card you will need to activate it online as well using the...

Page 15: ...s up many vulnerabilities to the Internet Android auto is dependent on Google services so it can not be supported either My voice notes SMS messages are not playing why It is likely that if you are experiencing this issue you are using Verizon Verizon does not support Voice Note messaging if the device is not of theirs It seems that Bluetooth connection is not working in my car Currently this issu...

Page 16: ...d manage keyboard to use this feature Can you add apps for me Due to the high level of encryption this kosher software is built with apps can not be removed or added How do I toggle on T9 keyboard Go to settings System Language Input Virtual keyboards Manage keyboards Toggle on NineKeyIme which is the T9 keyboard How do I manually add an APN Navigate to Network Settings Mobile Network Access Point...

Page 17: ...e top of the screen you will see a right arrow to tap on This forwards the message Can I navigate to text messages while I m on a phone call Yes you can Simply hit the text message button on the physical keyboard to navigate to text messages To get back to the call swipe down from the top of the screen and you will see the active call to tap on How do I do a factory reset Navigate to settings Syst...

Page 18: ...rs 2 Hold down the right side button to bring up app switcher Swipe left to right on apps that you are not currently using to close them so they are not running in the background consuming battery What capacity is the battery The phone comes with a standard flip phone 1450 MAH battery Depending on how heavy the usage it will drain according to it s voltage capacity We did include a complimentary s...

Page 19: ... contacts Hold down one contact name until selector activates Tap on the header Tap select all Option Share How do I update my phone Connect your phone to WIFI In the phone Navigate to settings System about phone Updater Check for updates 18 ...

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