Konica Minolta CM-3600A, Instruction Manual

Page: 27 / 40

25
Error Message
The following error messages may appear when you use SpectraMagic® NX CM-S100w, optional color
management software, to control the instrument.
If you see an error message, follow the instructions shown
in the table below. If a problem persists, contact the nearest Konica Minolta-authorized service facility.
Error Messege Problem / possible cause Action Refer to page
Time for Periodic
Calibration.Please contact
the closest Service Center. It is time to perform
periodic calibration. Contact the nearest KONICA
MINOLTA-authorized
service facility and request
periodic calibration.
—
File Open Error(Incorrect
File Extension). The file extension
is incorrect. Select the file that has the
correct file extension. SpectraMagic™
NX (optional)
instruction
manual.
Flash not ready. The illumination unit has
not been charged. Contact a KONICA
MINOLTA-authorized
service facility.
—
File open error. The calibration data file
cannot be read properly. Load the original calibration
data file again. If the
problem persists, contact
the nearest Konica Minolta-
authorized service facility.
SpectraMagic™
NX (optional)
instruction
manual.
Flash Error. The xenon lamp
failed to emit light.
• Xenon lamp dead
• Illumination circuit failure
• Sensor failure" Retry measurement or
perform recalibration. If the
message persists, contact
the nearest Konica Minolta-
authorized service facility.
—
Not Calibrated. Zero calibration and
white calibration have
not been performed. Perform zero recalibration
and white calibration.
19, 20
Incorrect Calibration
Procedure. The calibration procedure
is not correct.
The count value is not
appropriate for zero (0%) or
while (100%) calibration. Use the zero calibration
box for zero calibration
and the while calibration
plate for white calibration.
17, 18
A/D Error. A/D conversion failed.
• A/D converter failure
• Circuit failure" Turn the power off and then
on again. If the message
persists, contact the
nearest Konica Minolta-
authorized service facilit
15
EEPROM Error. The EEPROM may
be damaged. Contact the nearest
KONICA MINOLTA-
authorized service facility.
Circuit is not operating
properly. The motor for changing
the measurement
diameter, adjusting the
UV light amount, or
switching between SCI
and SCE is not working. Turn the power off and then
on again. If the message
persists, contact the
nearest Konica Minolta-
authorized service facility
15
Not Ready. Charging for flashing the
xenon lamp is not complete. Wait for at least 3 seconds
after the last flash.
If the message persists,
contact the nearest
Konica Minolta-authorized
service facility.
—