Error and Protection Messages
In order to show the failures of your air conditioner or to protect it from the potential
failures, customised error codes are shown on the front display of the air conditioner.
Error codes are displayed, first blinking several times in a particular way for every
code and then, remain stable for 35-40 seconds. Error codes continue to be displayed
until the problem is fixed. Apply the following operations according to the displayed
message.
Error Messages
Error Messages are displayed, respectively by first the
Er
icon and then the special
code (01, 02, ..., 20, etc.) of the failure. In that case, do nothing to the air conditioner
and contact with the Authorised Service.
Er11
and
Er13
are not error messages. If you
see these messages, apply the steps under the following protection messages section.
Protection Messages
The icing on the outdoor unit is being defrosted. After the defrosting
operation is accomplished, your air conditioner will continue to operate
in the heating mode, the product should not be turned off while this
mode is enabled.
AE
Make the arc control for your electrical wiring, if the problem is not fixed
call for the service. If the problem comes out very frequently, contact
with the authorised service.
In case of certain failures, in order to not to spoil you comfort, your air
conditioner continues to operate despite the failure. In that case, you
don't need to turn your air conditioner off. It is needed to contact with
the authorized service immediately
HL
There is a fluctuation in the electrical voltage, wait for its recovery.
Er11
&
ER13
The codes of ER-13 and ER-11, and the messages displayed on the in-
door unit display, are protection messages in the aim of preventing the
product from some harmful consequences resulting from an excessive
current coming from the compressor. The product turns off right after
it enters into these protections. In the case that it is re-operated by the
remote control, cooling and heating functions restart.
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