Owner’s Manual
6CC10BEA2AA00
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OBTAINING SERVICE
If the Koldwave Portable Air Conditioner requires Service:
1. Use the TROUBLESHOOTING section in this manual to eliminate obvious causes.
2. Verify there are no circuit breakers tripped.
3. Call your dealer for assistance. If you cannot reach your dealer, or if they cannot resolve the
problem, call K
oldwave Portable Air Conditioner
Technical Support at
214-638-6010
. Please
have the following information available BEFORE calling the Technical Support Department:
a. Your name and address.
b. The serial number of the unit.
c. Where and when the unit was purchased.
d. All of the model information about your Koldwave Portable Air Conditioner.
e. Any information on the failure, including LED’s that may or may not be illuminated.
f. A description of the protected equipment, including model numbers if possible.
