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1232447-W2-A
© Kohler Mira Limited, February 2014
Mira is a registered trade mark of
Kohler Mira Limited.
The company reserves the right to alter
product specifi cations without notice.
FM 14648
Guarantee
Your product has the benefit of our manufacturer’s
guarantee which starts from the date of purchase.
To activate this guarantee, please return your completed
registration card, visit our website or free phone 0800
0731248 within 30 days of purchase (UK only).
Within the guarantee period we will resolve defects in
materials or workmanship, free of charge, by repairing or
replacing parts or product as we may choose.
This guarantee is in addition to your statutory rights
and is subject to the following conditions:
● The guarantee applies solely to the original installation
under normal use and to the original purchaser only.
The product must be installed and maintained in
accordance with the instructions given in this user
guide.
● Servicing must only be undertaken by us or our
appointed representative.
Note!
if a service visit
is required the product must be fully installed and
connected to services.
● Repair under this guarantee does not extend the original
expiry date. The guarantee on any replacement
parts or product ends at the original expiry date.
● For shower fi ttings or consumable items we reserve
the right to supply replacement parts only.
The guarantee does not cover:
● Call out charges for non product faults (such as
damage or performance issues arising from incorrect
installation, improper use, inappropriate cleaning,
lack of maintenance, build up of limescale, frost
damage, corrosion, system debris or blocked fi lters)
or where no fault has been found with the product.
● Water or electrical supply, waste and isolation issues.
● Compensation for loss of use of the product or
consequential loss of any kind.
● Damage or defects caused if the product is repaired
or modifi ed by persons not authorised by us or our
appointed representative.
● Routine maintenance or replacement parts to
comply with the requirements of the TMV 2 or TMV
3 healthcare schemes.
● Accidental or wilful damage.
● Products purchased ex-showroom display.
What to do if something goes wrong
If your product does not work correctly refer to this
manual for fault diagnosis and check that it is installed
and commissioned in accordance with our instructions.
If this does not resolve the issue, contact us for help
and advice.
Extended Guarantees
A selection of protection plans are available that
enable you to cover repair bills (excludes Eire). Ring
01922 471763 for more details.
01 531 9337
Mira Customer Services Dept, Cromwell
Road, Cheltenham, Gloucestershire, GL52
5EP
Helpdesk Service
- Ring our Customer
Services Team for product advice, to purchase
spare parts or accessories or to set up service
visit. You can contact us via phone or e-mail,
details below. Please provide your model
name, power rating (if applicable) and date
of purchase.
Mira Showers Website (www.mirashowers.
co.uk)
Visit our website to register your guarantee,
download user guides, diagnose faults,
purchase our full range of accessories and
popular spares, or request a service visit.
Spares and Accessories
- We hold the largest
stocks of genuine Mira spares and accessories.
Contact us for a price or visit our website to
purchase items from our accessory range and
popular spares
.
Service/Repairs -
No one knows our products
better than our nationwide team of Service
Technicians. We can carry out service or repair
work to your product both during and after the
guarantee period. Ask about our fi xed price
service repairs.
To Contact Us: UK
CUSTOMER SERVICE
E-mail: Visit
www.mirashowers.co.uk/
contactus
To Contact Us: Eire Only
0844 571 5000
Fax: 01242 282595
E-mail: CustomerServiceEire@
mirashowers.com
