22
1493936-W2-A
Symptom
Start/Stop
Light is
ON or OFF
Power
Control
Position
Possible Cause
Possible Remedy
Unable to
select a
cool enough
shower.
ON
ANY
Due to the rise in mains
water supply temperature,
the power control setting
may be too high.
Turn the power control
to Eco or turn the
temperature control until
a cooler temperature is
achieved.
Showerhead
dripping.
OFF
ANY
Insufficient water supply
pressure for shut off.
Flow valve faulty.
Minimum static pressure
to ensure shut off and
prevent dripping is 20 kPa
(0.2 bar).
Note:
If other appliances
are operating, static
pressure may drop below
20 kPa (0.2 bar). Contact
local water company.
Replace flow valve.
Low or no
flow.
ON
ANY
Water supply pipework
or inlet filter restricted
by a blockage or partial
blockage.
Insufficient water supply
pressure/flow for operation.
Flow valve faulty.
Heater tank excessively
scaled.
Showerhead blocked.
Hose kinked or blocked.
Other outlets (e.g. toilet,
garden hose, washing
machine, etc.) drawing
water while the shower is
being used.
Flush supply pipe. Clean
inlet filter.
Contact local water
company. Supply pressure
must be a minimum of 70
kPa (0.7 bar).
Note:
If other appliances
are operating, pressure
may drop below 70 kPa
(0.7 bar).
Replace flow valve.
Replace heater tank. In
hard water areas consider
the use of a water
softener.
Remove and descale
showerhead.
Check hose and replace if
necessary.
Turn off other appliances
whilst shower is in use.
