Troubleshooting Procedures (cont.)
Symptoms
Probable Causes
Recommended Action
B.
Insufficient water level in
the overflow channel.
B.
Fill the bathing well until
water flows over the
bathing well rim, into the
overflow channel, and
covers the overflow
channel sensors.
Suggested fill level is to
the drain overflow. Make
sure the bath drain seals
properly.
C.
Pump/motor rattles.
C.
Make sure the
pump/motor banding
straps have been cut.
6.
Water temperature
drops significantly
over 20 minutes of
operation.
A.
Heater limit switch
tripped. Indicator light
should be “On” during
operation.
A.
Reset the GFCI/ELCB.
B.
Heater does not work.
B.
Check the wiring or
replace the heater. Refer to
the installer/dealer.
7.
Chromatherapy
lights do not work.
A.
Damaged wiring harness.
A.
Check the wiring or
replace the control. Refer
to the installer/dealer.
B.
Control does not work.
B.
Replace wiring harness.
Refer to the
installer/dealer.
8.
Remote control does
not work
A.
Batteries improperly
installed or dead.
A.
Replace the batteries.
B.
Control does not work.
B.
Replace wiring harness.
Refer to the
installer/dealer.
C.
Remote control is not
programmed correctly.
C.
See homeowners guide or
service manual.
D.
Faulty remote control.
D.
Replace the remote
control.
E.
Faulty control.
E.
Replace the control.
9.
Water does not
reach bath rim upon
filling.
A.
No power to the unit.
A.
Turn on the power.
B.
Level probe wires loose.
B.
Check/reconnect wires.
C.
Butterfly valves faulty.
C.
Check wiring; replace
butterfly valves if
necessary.
D.
Faulty control.
D.
Replace control.
Kohler Co.
19
1019731-2-B
