Kohler k-10950, Maintenance Manual

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One-Year Limited Warranty — USA and Canada (cont.)
adjustment where Kohler Co. inspection discloses any such defects
occurring in normal usage within one (1) year after installation. Kohler
Co. is not responsible for removal or installation costs. Use of in-tank
toilet cleaners will void the warranty.
To obtain warranty service contact Kohler Co. either through your
Dealer, Plumbing Contractor, Home Center or E-tailer, or by writing
Kohler Co., Attn.: Customer Service Department, 444 Highland Drive,
Kohler, WI 53044, USA, or by calling 1-800-4-KOHLER from within the
USA, 1-800-964-5590 from within Canada and 001-877-680-1310 from
within Mexico.
Implied warranties including that of merchantability and fitness for
a particular purpose are expressly limited in duration to the duration
of this warranty. Kohler Co. and/or seller disclaims any liability for
special, incidental or consequential damages.
Some states/provinces do not allow limitations on how long an
implied warranty lasts, or the exclusion or limitation of special,
incidental or consequential damages so these limitations and exclusions
may not apply to you. This warranty gives you specific legal rights.
You may also have other rights which vary from state/province to
state/province.
This is Kohler Co.’s exclusive written warranty.
Troubleshooting Guide
Symptoms Probable
Causes Recommended Action
1.
No water
flow (DC).
A.
There is a
loose
connection.
A.
Remove the spout and check
the connection from the battery
to the solenoid and from the
solenoid to the sensor. Make
sure that the connector arrows
are aligned and that the
connection is secure.
B. The wires
are
pinched or
damaged.
B. Remove the spout and verify
that the wires are tucked inside
the spout before reassembling.
If the wires are cut or
damaged, order a new solenoid
or sensor assembly.
1025498-5-H 18 Kohler Co.