18
Problem
Troubleshooting advice
Picture is missing colours
Make sure the video cable connecting the monitor and the
computer is properly connected.
Adjust custom R/G/B values. Colour in the colour menu of
OSD.
Screen image is too small
Restore the monitor to factory settings.
OSD does not appear on
the screen
Turn off the monitor, disconnect and reconnect the power
cord, and turn on the monitor.
No picture, indicator light
is blue
Check the signal source. Make sure the computer or phone
is not in sleep mode.
Check that the signal cable is properly inserted. Reconnect
the signal cable if necessary.
Restart your computer or phone.
The picture does not fill
the entire screen.
Since the resolution of the same screen of the mobile
phone can be re-scaled (aspect ratio), the display can be
displayed in full screen.
Computer equipment can be set to 16:9 resolution, the
display can be full screen display
Play a video source with a 16:9 video sources, and the
monitor can display full screen.
Still need help? Head online to
help.kogan.com
