14
Problem
Solution
OSD does not
appear on the
screen
• Turn off the monitor, disconnect and reconnect the
power cord, and turn on the monitor.
No picture,
indicator light is
blue
• Check the signal source. Make sure the computer or
phone is not in sleep mode.
• Check that the signal cable is properly inserted.
Reconnect the signal cable if necessary.
• Restart your computer or phone.
The picture does
not fill the entire
screen.
• Since the resolution of the same screen of the mobile
phone can be re-scaled (aspect ratio), the display
can be displayed in full screen.
• Computer equipment can be set to 16: 9 resolution,
the display can be full screen display
• Play a video source with a 16: 9 video sources, and
the monitor can display full screen.
Still need help? Head online to
help.kogan.com
