Kogan IBIZA KASPABWIBZA, User Manual

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Here are some helpful tips to help you to diagnose and rectify some common sources of
trouble. If you still require help, or experience any problems whatsoever, do not hesitate to
contact
help.kogan.com
for further assistance.
Problems Probable Causes Solutions
Pump does not
operate
• Power failure
• Power circuits broken
•
Check power source
Pump does not
heat properly
• Temperature set too low
• Dirty Filter Cartridge
•
The thermal cut-out cut
off
• spa is not covered
• Heating element failed or
fuse cut-out
•
Set to a higher temperature refer to
section pump operation
• Clean/replace the filter cartridge
refer to section filter cartridge
cleaning and replacement
•
Unplug the pump and put the plug in
a dry, cool place. Only restart the
pump when the water temperature
reaches 35°C or lower
•
Attach the cover
Massage System
does not work
•
Air Pump is overheating
• The massage stops
automatically
•
Air pump is broken
•
Unplug the pump and wait two hours
until the pump has cooled. Insert the
plug and press the Massage System
Button
• Press the Massage System Button to
reactivate
Pump adapters
are not level with
the spa adapters
One characteristic of PVC is
that it changes shape, which
is normal
Elevate the pump with wood or another
type of insulated material to bring the
pump's adapters level with the spa's
adapters
Spa leakage
• Spa is torn or punctured
• Air valve is loose
• Use provided repair patch
• Using soapy water, cover the air-valve
to check if air is leaking, if so, use the
provided wrench to fasten the air-
valve following these steps:
1. Deflate the spa.
2. With one hand, hold the backside
of the air valve from the inner side
of the spa wall and turn the
wrench clockwise.
Water is not
clean
•
Insufficient filtering time
•
Dirty Filter Cartridge
•
Improper water
maintenance
• Increase filtration time
• Clean/replace the Filter Cartridge
(refer to Filter Cartridge Cleaning and
Replacement section)
• Refer to the chemical manufacturer's
instructions
PRCD test failed Something wrong with the
spa
Contact kogan.com for support.
TROUBLESHOOTING