Koehler KV4000, Installation, Operation And Instruction Manual

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KV4000 Kinematic Viscosity Bath
Operation and Technical Manual
KV4000-Manual
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10 Service
Under normal operating conditions and with
routine maintenance, the KV4000 Kinematic
Viscosity System should not require service. Any
service problem can be quickly resolved by
contacting
Koehler’s technical service
department either by letter, phone, fax, or email.
In order to assure the fastest possible service,
please provide us with the following information.
Model Number:
Serial Number:
Date of Shipment:
11 Storage
This laboratory test instrument is equipped
with electrical components. Storage facilities
should be consistent with an indoor laboratory
environment. This testing equipment should not
be subjected to extremes of temperature and/or
moisture.
This equipment was shipped from the factory
in a corrugated cardboard container. If long term
storage is anticipated, re-packing the instrument
in a water-resistant container is recommended
to ensure equipment safety and longevity.
12 Warranty
We, at Koehler, would like to thank you for
your equipment purchase, which is protected by
the following warranty. If within one (1) year from
the date of receipt, but no longer than fifteen
(15) months from the date of shipment, Koehler
equipment fails to perform properly because of
defects in materials or workmanship, Koehler
Instrument Company, Inc. will repair or, at its
sole discretion, replace the equipment without
charge F.O.B. its plant, provided the equipment
has been properly installed, operated, and
maintained. Koehler Instrument Company must
be advised in writing of the malfunction and
authorize the return of the product to the factory.
The sole responsibility of Koehler Instrument
Company and the purchaser’s exclusive remedy
for any claim arising out of the purchase of any
product is the repair or replacement of the
product. In no event shall the cost of the
purchaser’s remedy exceed the purchase price,
nor shall Koehler Instrument Company be liable
for
any special, indirect, incidental,
consequential, or exemplary damages.
KOEHLER INSTRUMENT COMPANY, INC.
DISCLAIMS
ALL OTHER WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING ANY
IMPLIED WARRANTIES OF FITNESS FOR A
PARTICULAR PURPOSE. Please save the
shipping carton in the event the equipment
needs to be returned to the factory for warranty
repair. If the carton is discarded, it will be the
purchaser’s responsibility to provide an
appropriate shipping carton.
13 Returned Goods Policy
To return products for credit or replacement,
please contact Koehler Customer Service with
your purchase order number, our packing
list/invoice number, the item(s) to be returned
and the reason for the return. You will be issued
a Returned Authorization (RA) number, which
must be prominently displayed on the shipping
container when you return the material to our
plant. Shipping containers without an RA
number prominently displayed with be returned
to the sender. Goods must be returned freight
prepaid. Returns will be subject to a restocking
charge, the application of which will depend
upon the circumstances necessitating the return.
Some returns cannot be authorized, including
certain
products purchased from outside
vendors for the convenience of the customer,
products
manufactured on special order,
products shipped from the factory past ninety
(90) days, and products which have been used
or modified in such a way that they cannot be
returned to stock for future sale.