Kodak EasyShare printer dock User Manual Download | Manualshive

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Chapter 8

Telephone Customer Support

If you have questions concerning the operation of the software or printer dock,
you may speak directly to a customer support representative.
Customer support hours vary by location.

Before You Call

If the printer dock is connected to a computer, please be at the computer, and
have the following information available:
Operating system__________________________________________
Processor speed (MHz)_____________________________________
Computer model __________________________________________
Amount of memory (MB)____________________________________
Exact error message you received_______________________________
Version of installation CD____________________________________
Printer dock serial number___________________________________
Camera model____________________________________________

urg_00041.book Page 52 Monday, August 18, 2003 10:02 AM

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Summary of Contents for EasyShare printer dock

Page 1: ...Kodak EasyShare printer dock 6000 User s Guide Visit Kodak on the World Wide Web at www kodak com ...

Page 2: ...Eastman Kodak Company 343 State Street Rochester New York 14650 Eastman Kodak Company 2003 Kodak and EasyShare are trademarks of Eastman Kodak Company P N 6B8312 ...

Page 3: ...Kodak EasyShare printer dock 6000 ...

Page 4: ......

Page 5: ...1 Printer dock 8 Print mode lights 2 Universal insert 3 Color cartridge light 4 Print button 5 Arrow keys 6 Paper tray 9 Transfer button 10 Paper light 2 4 5 6 7 8 9 10 11 Slide show button 7 Print mode button 11 12 Camera connection 12 ...

Page 6: ...ii Product Overview Back View 1 USB connector 2 DC power connector 3 Paper path 1 2 3 ...

Page 7: ...iii Product Overview Side Views 1 Color cartridge slot 2 Color cartridge door 2 1 1 A V out connector 1 ...

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Page 9: ...ding the Color Cartridge 6 Loading the Paper 7 Inserting the Paper Tray 8 Indicator Lights and Buttons 9 2 Getting Started with Your Camera 11 Loading the Camera Battery 11 Setting Picture Quality 12 Docking and Charging the Camera 13 3 Printing Without a Computer 15 Printing from Your Camera 15 Removing Perforated Tabs from Prints 16 Canceling Printing 17 4 Reviewing Pictures and Videos 19 Runnin...

Page 10: ...itor Windows only 31 Canceling Printing 31 Ordering Supplies 32 6 Care and Maintenance 33 General Care 33 Cleaning the Print Head 34 Clearing a Paper Jam 35 Clearing a Color Cartridge Jam 36 Cleaning the Printer Dock 36 Traveling with your Printer Dock 37 7 Troubleshooting 39 Printing Problems 39 Problems Transferring Pictures 46 Printer Dock Status Lights 47 8 Getting Help 51 Helpful Web Links 51...

Page 11: ...elp 51 Telephone Customer Support 52 9 Appendix 55 Printer Dock Specifications 55 Upgrading Your Software and Firmware 56 Accessories and Supplies 57 Safety Labels 58 Regulatory Information 58 Disposal Information 59 ...

Page 12: ...viii ...

Page 13: ...le menu select Print In the Print window select Fit to Page With the User s Guide open on Mac OS X From the File menu select Page Setup Change Scale to 200 4 Print as usual What Can I Do With My Printer Dock Use the Kodak EasyShare printer dock 6000 to make high quality 4 x 6 in 102 x 152 mm photos with or without a computer The printer dock works with Kodak EasyShare CX DX 6000 series and LS600 s...

Page 14: ...ures 8 Sample photo paper pack 10 Pack 9 Print head cleaning tool 10 Welcome kit includes user s guide quick start guide registration card and Kodak EasyShare printer dock 6000 software CD To purchase accessories see a retail dealer of Kodak products or visit www kodak com go printerdock The EasyShare Ni MH rechargeable battery pack is for use with selected EasyShare digital cameras see Loading th...

Page 15: ... dust free surface out of direct sunlight Make sure airflow around the top and back is not blocked Do not place the printer dock on cloth or carpeted surfaces Avoid areas where ventilation ducts open doors or frequent passersby might expose the printer dock and paper to high levels of dust and debris Airborne dirt particles can cause image quality problems ...

Page 16: ... insert 1 To remove the universal insert a Push the insert towards the front of the printer and lift up the back edge b Push the insert towards the rear of the printer and lift out the front edge 2 To Install the custom insert included with your camera See your camera manual a Place the front tabs on the insert in the slots in the printer dock b Fit the back of the insert down into the dock and sn...

Page 17: ... dock when you are connecting power 1 Connect the AC power cord to the adapter then to the back of the printer dock 2 Connect the AC power cord into a power outlet NOTE Your power cord may be different from the one pictured Use the plug that accommodates your type of power outlet 3 Route the cable along the channels located on the underside of the printer dock so that the cable does not interfere ...

Page 18: ... printer dock 2 Remove the slack in the color cartridge by pushing in on the spool then rotating the cartridge spool in the direction of the arrow 3 Slide the color cartridge in label side up and with the arrow pointing toward the printer dock until it locks into place CAUTION Do not force the cartridge into the slot 4 Close the color cartridge door Handling and Storing the Color Cartridge For bes...

Page 19: ...t the paper tray cover CAUTION Use the upper limit line inside the paper tray as a guide to avoid overloading the paper Do not load more than 25 sheets Do not load paper that is missing perforated tabs Use only the Kodak color cartridge photo paper kit PH 40 Do not use inkjet paper 3 Load a pack of paper 20 sheets into the paper tray with the Kodak logo side facing down 4 Close the paper tray cove...

Page 20: ...r 2 Slide the paper tray in until the tray locks into place 3 Replace the protective cap on the front of the paper tray to catch the completed prints Handling and Storing the Paper Do not touch the glossy side of the paper Store the paper away from direct sunlight ...

Page 21: ...argeable batteries 3 Print button Used to print pictures directly from your camera without a computer 4 Arrow keys Used to select the number of copies to be printed Used to advance through pictures in current mode tagged mode print all mode and slide show mode 5 Print Mode button Used to select available print modes Tagged Current All Index 6 Print Mode lights Indicates print selection Tagged Curr...

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Page 23: ...er dock charges only the provided Kodak EasyShare Ni MH rechargeable battery pack and Li Ion rechargeable battery included with some cameras If you use any other batteries rechargeable or not no charging takes place If your camera came with Install this rechargeable in your camera CRV3 Lithium 3V 2 AA 1 5V OR Non rechargeable starter batteries Ni MH rechargeable The Ni MH rechargeable battery pack...

Page 24: ...ures are not cropped when printed set your camera s Picture Quality as follows Best 3 2 See your camera user s guide for details on Setting Picture Quality If your camera came with a Li Ion rechargeable battery Li Ion 1050 mAh Li Ion 1700 mAh OR Install the Li Ion rechargeable battery in your camera Do not use the Ni MH battery pack that came with the printer dock ...

Page 25: ...nnectors Charging begin when camera enters auto power off See your camera user s guide for details The camera is now powered by the printer dock instead of the camera battery The Kodak EasyShare Ni MH rechargeable battery pack and Li Ion rechargeable batteries take 2 5 to 3 0 hours to fully charge After the battery is charged leave the camera in the printer dock to maintain the full charge The thr...

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Page 27: ... see Chapter 2 Getting Started with Your Camera 4 On the printer dock press the Print Mode button to change print modes Tagged prints pictures tagged for print in your camera s Share menu Current prints the pictures displayed on the camera screen Use the arrow keys on the printer dock to select a picture All prints all the pictures in your camera internal memory and memory card Index prints index ...

Page 28: ...nting process before the finished print is ejected Each of the first three passes places a layer of color cyan yellow and magenta The fourth pass places a clear coating that protects and preserves the image quality CAUTION Wait until printing is complete before removing prints the paper tray or the camera Failure to do so can cause paper misfeeds or jams and can damage the printer dock Removing Pe...

Page 29: ...g Printing Press and hold the Print button for 2 seconds The print job is immediately canceled and ejected into the paper tray If you cancel a print during the fourth pass clear coat the print is ejected upon completion 4X ...

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Page 31: ... pictures and videos on a television screen see Displaying Pictures and Videos on a Television page 20 1 Make sure the power is connected to the printer dock see Connecting the Power page 5 2 Place the Kodak EasyShare camera in the printer dock see Docking and Charging the Camera page 13 3 Press the Slide Show button The pictures and videos are displayed in the order in which you took them The sli...

Page 32: ...ser s guide for details Running a Continuous Slide Show Loop When you turn on Loop on your Kodak EasyShare camera the slide show is continuously repeated See your camera user s guide for details To cancel the slide show press and hold the Slide Show button until The End appears on the screen Displaying Pictures and Videos on a Television You can display pictures and videos on a television computer...

Page 33: ...user s guide for details 4 Place the Kodak EasyShare camera in the printer dock see Docking and Charging the Camera page 13 5 Press the Slide Show button The camera screen turns off the television screen acts as the camera display If a picture does not appear on your television screen see Chapter 7 Troubleshooting To manually navigate through pictures and videos during the slide show press the arr...

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Page 35: ...0 pixels High Color 16 bit or true color 24 bit recommended Internet access for ordering supplies online Mac OS X Power Mac G3 G4 G4 Cube iMac Powerbook G3 G4 iBook Mac OS 10 1 5 minimum 128 MB of available RAM 200 MB of available hard disk space CD ROM drive Built in USB port Color monitor with a minimum resolution of 800 x 600 pixels thousands or millions of colors recommended Internet access fo...

Page 36: ... applications that are open on your computer 2 Place the Kodak EasyShare printer dock 6000 software CD into the CD drive 3 Load the software a If an install window does not appear select Run from the Start menu and type d setup exe if d is the drive letter that contains the CD b Follow the on screen instructions Use the installer menus to select a language If prompted restart the computer when the...

Page 37: ...e Kodak EasyShare printer dock 6000 is added to your computer Uninstalling On a Windows based computer 1 From the Start menu select Settings then select Control Panel 2 Double click Add Remove Programs 3 Select the Kodak PD6000 program then click Remove Follow the on screen instructions If prompted restart the computer 4 From the Start menu select Settings then select Printers 5 Right click the Ko...

Page 38: ...ON Make sure your camera is NOT in the printer dock when you are connecting to the computer 1 Make sure the power is connected to the printer dock see Connecting the Power page 5 and the Kodak EasyShare printer dock 6000 software is installed on the computer see Installing the Software page 24 2 Plug the labeled end of a USB cable into the labeled USB port on your computer See your computer docume...

Page 39: ...he printer dock A new drive appears for the printer dock and the Kodak EasyShare software opens on your computer if it is installed 4 Use the Kodak EasyShare software to transfer pictures from the printer dock to your computer The printer dock Transfer light blinks green while the pictures are being transferred Charging is suspended during transfer See your camera quick start guide or the Kodak Ea...

Page 40: ...before printing see Transferring Pictures page 27 Printing with Kodak EasyShare software 1 Make sure the Kodak EasyShare printer dock 6000 software is installed see Installing the Software page 24 and the printer dock is connected to your computer see Connecting to a Computer page 26 2 For borderless 4 x 6 prints set the Kodak EasyShare software settings as follows On a Windows based computer Pape...

Page 41: ...per size is set to Photo Paper 5 Change any other settings if needed then click OK or Print Depending on your application and platform you may first need to return to the main menu and select Print from the File menu Kodak Color Mode The Kodak EasyShare printer dock 6000 features two Kodak color mode options Natural to get clear prints with no adjustment in color Enhanced to get richer more vivid ...

Page 42: ...ct Natural or Enhanced 5 Click OK when complete On Mac OS X Make sure the Kodak PD6000 is selected as the current printer 1 From an application File menu select Print 2 Use to scroll through the available panels and select Color 3 Select Kodak Color 4 Choose Natural or Enhanced 5 Click OK when complete Removing Perforated Tabs from Prints 1 Fold the side tabs away from the print 2 Remove each side...

Page 43: ...on from Taskbar permanently removes the status monitor icon from the Windows taskbar can be re added by re installing the software About Kodak Status Monitor displays the version of the Kodak EasyShare printer dock 6000 status monitor Exit temporarily disables the status monitor The icon will reappear upon Windows startup Canceling Printing On a Windows based computer 1 From the Start menu select ...

Page 44: ...select Settings then select Printers 2 Right click the Kodak PD6000 printer icon then select Printing Preferences in Windows 2000 XP or Properties in Windows 98 ME 3 Click the About tab 4 Click Order Supplies 5 Click OK when complete NOTE You can also order supplies by double clicking the status monitor icon in the taskbar see Status Monitor Windows only page 31 On Mac OS X 1 From an application F...

Page 45: ...ter dock and tray by placing it on a flat level surface Do not block the air vents Avoid blocking the back of the printer dock and paper tray exit Keep power and USB cables away from the paper path Keep the printer dock clean Keep the surrounding area vacuumed and litter free Protect the printer dock from tobacco smoke dust sand and liquid spills Avoid placing objects on the printer dock ...

Page 46: ...ng tool to clean the print head 1 Disconnect the power cord 2 Open the color cartridge door 3 Push up on the green lever and remove the color cartridge 4 Insert the cleaning tool white pad facing up into the color cartridge slot IMPORTANT Do not touch or remove the white cleaning pad on the cleaning tool The cleaning tool can only be inserted one way Do not force it into the slot 5 Reinsert and re...

Page 47: ... CAUTION Do not use force when removing the paper jam 1 Remove the paper tray 2 Disconnect the power cord wait 5 seconds then plug it back in 3 The printer will reset and eject the paper if the paper does not eject try to remove it manually 4 Replace the paper tray 5 Press the Print button on the printer to resume printing ...

Page 48: ...the slack in the color cartridge by pushing in on the spool then rotating the cartridge spool in the direction of the arrow 4 Reinstall the color cartridge see Loading the Color Cartridge page 6 Cleaning the Printer Dock CAUTION Do not use abrasives or harsh chemicals to clean any part of the printer dock Disconnect the power before cleaning Wipe the printer dock and the paper tray with a dry lint...

Page 49: ...e all cables 2 Remove the paper tray from the printer dock and close the door 3 Protect the paper by removing the protective cap from the front of the paper tray and placing it on the back of the paper tray 4 Repack the printer dock in the original packing box or use the optional printer dock travel bag See a retail dealer of Kodak products or visit www kodak com go printerdock ...

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Page 51: ... improperly loaded Reload the paper page 7 using no more than 25 sheets The paper tray is improperly installed Re install the paper tray page 7 Paper stops duringmid print Paper or Cartridge lights flash The paper is jammed Clear the paper jam page 35 The color cartridge is jammed Clear the cartridge jam page 36 Paper stops traveling before print is completed The removable tabs may be missing caus...

Page 52: ...olor cartridge is empty Install a new color cartridge page 6 The paper is loaded upside down Reload the paper with the print side facing up and Kodak logo facing down page 7 The wrong paper is loaded Use only Kodak color cartridge photo paper kit PH 40 Print is smudged There were fingerprints on the print side prior to printing Handle paper by the edges or by the removable tabs Print is spotted Th...

Page 53: ...sure the printer dock is not placed in direct sunlight or is not operating in a high temperature environment Let the printer dock cool down for 5 minutes Cooling vents may be blocked or dirty Check that the cooling vents are not blocked or dirty page 3 Pictures are cropped Your camera is set at 4 3 aspect ratio Set your camera to Best 3 2 picture quality Adjust cropped pictures using the computer ...

Page 54: ... light appears then load paper page 7 The color cartridge is improperly installed Re install the color cartridge page 6 The color cartridge is depleted Check that the color cartridge light appears then install a new color cartridge page 6 from the camera The camera is not in the printer dock or is improperly seated Replace the camera on the printer dock page 13 and try again There are no pictures ...

Page 55: ... Printing option The battery monitor or similar software runs constantly Close that software before starting the Kodak software The computer is transferring images Wait a few seconds then try to print from the computer The computer is unable to detect the printer dock or the camera 1 Finish the current print job if in standalone mode 2 End slide show if it is running 3 Check the connections page 2...

Page 56: ... power management section of your laptop user s guide to disable this feature The software is not fully or properly installed on the computer 1 Disconnect the USB cable from the printer dock 2 Close all software applications 3 Uninstall the software page 24 4 Re install the Kodak EasyShare printer dock 6000 software page 24 5 Reconnect the USB cable to the printer dock page 26 Computer is not runn...

Page 57: ...oling vents are not blocked or dirty page 3 Picture file size is large Checkyourcomputerconfiguration for memory There are too many applications running on your computer 1 Disconnect the USB cable from the printer dock page 26 2 Close all software applications 3 Reconnect the USB cable page 26 to the printer dock Computer is not running efficiently Consider upgrading your computer to meet the reco...

Page 58: ... was removed from the printer dock during picture transfer Replace the camera on the printer dock page 13 and try again There are too many applications running on your computer Close all software applications and try again The software is not fully or correctly installed on the computer 1 Disconnect the USB cable from the printer dock 2 Close all software applications 3 Uninstall the software page...

Page 59: ...r cartridge jam Install a new color cartridge page 6 Light off The color cartridge is properly installed None required Paper Light Light Status Cause Action Solution Light glows steady red The paper tray is empty Load paper page 7 Light blinks red The paper tray is improperly installed Remove the paper tray check that paper is properly loaded and re install page 7 There is a paper jam Clear the pa...

Page 60: ...echargeable battery page 11 Green lights Battery is less than half charged Leave camera on dock to continue charging Battery is more than half charged Battery is fully charged Leave camera on the dock to maintain charge One green light Camera was placed in camera dock None dock is checking the charge status of the battery Red light blinking Battery is not properly installed Re install the battery ...

Page 61: ...s in the camera The camera is in auto power off Press the Print button or any button Print Light Light Status Cause Action Solution Light glows steady green The printer dock is ready for printing None required Light blinks green The printer dock is printing Transfer Light Light Status Cause Action Solution Light glows steady green The printer dock is ready for transferring pictures None required L...

Page 62: ...adjust the camera placement The printer dock is not connected to the computer Connect the printer dock to the computer page 23 The camera is in auto power off Press any button The printer dock is either printing in standalone mode or running a slide show The Transfer button is disabled The computer is not running Turn on the computer Transfer Light Light Status Cause Action Solution ...

Page 63: ... 24 For help with your printer dock http www kodak com go printerdock For help navigating through a Windows based computer and working with digital pictures http www kodak com go pcbasics To download firmware printer dock drivers and EasyShare software http www kodak com go printdockdownloads Forproductsupportoncameras software accessories and more http www kodak com go camerasupport To purchase a...

Page 64: ...ve the following information available Operating system__________________________________________ Processor speed MHz _____________________________________ Computer model __________________________________________ Amount of memory MB ____________________________________ Exact error message you received_______________________________ Version of installation CD____________________________________ Pr...

Page 65: ...71 30 Ireland Eire 01 407 3054 Finland Suomi 0800 1 17056 France 01 55 1740 77 Germany Deutschland 069 5007 0035 Greece 00800 441 25605 Hong Kong 800 901 514 India 91 22 617 5823 Italy Italia 02 696 33452 Japan 03 5644 5050 Korea 0798 631 0024 Netherlands Nederland 020 346 9372 New Zealand 0800 440 786 Norway Norge 23 16 21 33 Philippines 1 800 1 888 9600 Portugal 021 415 4125 Singapore 800 6363 0...

Page 66: ...ts shtml Spain España 91 749 76 53 Sweden Sverige 08 587 704 21 Switzerland Schweiz Suisse 01 838 53 51 Taiwan 0080 861 008 Thailand 001 800 631 0017 UK 0870 243 0270 United States 1 800 235 6325 Outside the United States 585 726 7260 International Toll Line 44 131 458 714 International Toll Fax Number 44 131 458 962 ...

Page 67: ...C Voltage input AC Voltage 24 V DC at 1 8 Amps 110 V to 240 V 50 60 Hz Operating Humidity 10 to 86 Relative Humidity Printer Dimensions without insert Width Depth Height 7 9 in 20 1 cm 6 25 in 15 8 cm 3 0 in 7 6 cm Weight 38 oz 1 08 kg Printer Dimensions without paper tray Width Depth 7 9 in 20 1 cm 6 25 in 15 8 cm Printer Dimensions with paper tray Depth 13 in 33 cm Desk or surface space Depth 18...

Page 68: ...dak EasyShare printer dock 6000 software Printer dock firmware is the internal software that runs on the printer dock To download the latest versions of software and firmware visit www kodak com go printerdock Color cartridge Width Depth 3 14 in 8 cm 5 21 in 13 25 cm Photo size 4 x 6 in 102 x 152 mm CAUTION Do not use inkjet paper Paper size 4 x 7 13 in 102 x 181 mm Specifications Printer Dock ...

Page 69: ...lies Item Catalog Number Kodak EasyShare printer dock 6000 823 7448 US w sensormatic tag EAMER LAR GCR APR Canada 867 0952 120 9105 173 1801 140 9390 149 5985 105 9948 Kodak color cartridge photo paper kit PH 40 123 1349 English 116 5257 Multi lingual Audio Video cable included with camera 198 3881 EasyShare Li Ion batteries 1050 mAh 849 9741 EasyShare Ni MH rechargeable battery pack 114 8683 Koda...

Page 70: ...o radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 reorient or relocate the receiving antenn...

Page 71: ...s complies with Canadian ICES 003 Observation des normes Class B Cet appareil numérique de la classe B est conforme à la norme NMB 003 du Canada Disposal Information The printer dock and the AC adapter contain a small amount of lead in the circuit board Disposal of this material may be regulated due to environmental considerations For disposal or recycling information contact your local authoritie...

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Page 73: ... and charging 13 printing from 15 Canadian compliance 59 canceling printing 17 31 care and maintenance of printer dock 33 cartridge door color 3 cartridges clearing jams 36 handling and storing 6 loading 6 specifications 56 status lights 47 catalog numbers for accessories and supplies 57 changing interval of slide show display 20 charging batteries 48 the camera 13 cleaning print head 34 printer d...

Page 74: ...bers 52 54 D dimensions of printer 55 displaying pictures and videos 20 slide show interval 20 docking and charging the camera 13 door color cartridge 3 E electricity connecting 5 55 enhanced color mode 29 environmental requirements 55 F FCC compliance 58 firmware upgrading 51 56 formatting page layout 28 front view of printer dock 1 H handling and storing color cartridges 6 paper 8 help technical...

Page 75: ...ter dock 3 loop slide show 20 M Macintosh system requirements 23 maintenance of printer dock 33 modes color 29 monitor requirements 23 monitoring print job status 31 moving printer dock 37 N natural color mode 29 numbers telephone 53 54 O operating temperature and humidity 55 ordering supplies 32 P package contents 2 packing printer dock for moving 37 paper formatting 28 jams clearing 35 loading 7...

Page 76: ...al help 51 54 56 travelling with 37 troubleshooting 39 upgrading 51 56 printer status monitor 31 printing canceling 17 31 from camera 15 problems 39 with a computer 28 with other applications 29 problems printing 39 transferring pictures 46 product support 51 56 Q quality setting 12 R regulatory information 58 59 removing perforated tabs from prints 16 30 requirements environmental 55 system 23 re...

Page 77: ...ical support 51 54 56 telephone numbers 53 54 television displaying pictures on 20 temperature requirements 55 toll free number for customer support 54 Transfer button and status lights 49 transferring pictures 27 46 travelling with printer dock 37 tray inserting paper 8 troubleshooting cartridge jams 36 paper jams 35 printing problems 39 transferring pictures problems 46 U uninstalling software 2...

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