A-61159 May 2002
3-11
Document Printing
Problems
If you are having problems printing on scanned documents:
• The tip of the ink cartridge may be plugged. Purge (prime) the ink
cartridge (refer to “Purging an Ink Cartridge” in this chapter). If the ink
still does not flow properly, replace the ink cartridge. Dispose of used
ink cartridges properly.
• Verify that the ink cartridge is not empty. The ink bladder inside the
cartridge is flat when it is empty.
• Make sure that the ink cartridge is properly installed in the
document printer.
• Make sure that the ink cartridge is located in the correct position
for printing.
• Make sure that the ink cartridge carrier is properly seated in its slot.
• Verify that all printer connectors are securely fastened and that the
printer cables are not folded or creased.
• Verify that the printer has been enabled through the Diagnostic
Software and that the expected print string has been specified.
• Conduct a print test diagnostic using the Diagnostic Software.
Document Printer
Maintenance
The ink cartridges, ink blotter strips, and ink cartridge carriers used in
the document printer need replacing occasionally.
Expected Life of
Document Printer
Components
• Document printer ink cartridge: approximately 650,000 characters
per cartridge.
• Ink blotter strips: replace as necessary when soiled.
• Ink cartridge carrier: approximately 600,000 pages.
Replacing an
Ink Cartridge
Refer to “Installing an Ink Cartridge” in this chapter for information
about replacing an empty ink cartridge.
NOTE: Additional ink cartridges may be purchased from an office
supply retailer near you.
