6-2
A-61371 April 2010
Solving printing
problems
Use the following procedures to fix minor printing problems. If print
quality does not improve after implementing the procedures below,
contact your Kodak Service Representative.
Call your Kodak Service Representative if one of the following codes is displayed.
Display
Location
Code
Description
Scanner
C1
Optical path switch failure
C2
A scanner malfunction
C3
A condenser lens motor malfunction
Shading correction malfunction
C4
A fan motor malfunction
C5
Imperfect auto focusing
Printer
C6
A fusing unit malfunction
C7
A LED malfunction
C8
A polygon motor malfunction
C9
A main drive motor malfunction
CA
A fan motor malfunction
Scanner
Printer
C6
A communication malfunction (printer)
CL
A printer clock malfunction
Scanner PC
CC
A communication malfunction (PC)
Symptom
Cause
Action
Light image
Print density is not properly set.
Change the print density setting as
necessary.
Toner in the toner cartridge is running
out.
Replace the toner cartridge with a new one.
Dark image
Print density is not properly set.
Change the print density setting as
necessary.
Partial void image
The paper in the tray is damp.
Replace the damp paper with fresh, dry
paper.
Uneven image density
Toner in the toner cartridge is not evenly
distributed.
Remove the toner cartridge, shake it
several times and replace.
Blank print
The printer has malfunctioned.
Contact your Kodak Service
Representative.
B
B
B
B
B
C
C
C
C
C
D
D
D
D
D
E
E
E
E
E
F
F
F
F
F
A
A
A
A
A
B
B
B
B
B
C
C
C
C
C
D
D
D
D
D
E
E
E
E
E
F
F
F
F
F
A
A
A
A
A
B
B
B
B
B
C
C
C
C
C
D
D
D
D
D
E
E
E
E
E
A
A
A
A
A
F
F
F
F
F
B
B
B
B
B
C
C
C
C
C
D
D
D
D
D
E
E
E
E
E
F
F
F
F
F
A
A
A
A
A
