Kodak 1400 User Manual Download Page 54

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Setting up the 1400

Troubleshooting

Site Specifications

Printer

Operating the 1400

Printer

Accessories and

Supplies

CONTENTS

PRINTER DRIVER GUIDE

HELP

Introduction

Troubleshooting

This chapter describes the problems that you may occasionally have with the
1400 printer. It also tells how to resolve these problems.

This chapter contains the following sections:

•

“Light Indications and How to Resolve Them”

•

“If the Printer Does Not Operate Correctly”

•

“Clearing a Paper Jam”

•

“Repairing a Torn Ribbon”

•

“Cleaning the Thermal Head”

•

“Repacking the Printer”

•

“Getting Additional Help”

Summary of Contents for 1400

Page 1: ...1400 Digital Photo Printer ...

Page 2: ...KODAK PROFESSIONAL 1400 Digital Photo Printer User s Guide P N 4J2113_EN ...

Page 3: ...Eastman Kodak Company 343 State Street Rochester New York 14650 Eastman Kodak Company 2005 Kodak Kodak Professional and XtraLife are trademarks of Eastman Kodak Company ...

Page 4: ...al Safety Precautions Paper and Image Sizes Printer Driver Interfaces Setting up the Printer Finding a Location for the 1400 Printer Unpacking the 1400 Printer Loading the Ribbon Carrier Connecting the USB Cable Handling Paper Storing Paper Loading the Paper Tray Installing the Dust Cover About Printer Initialization Making a Test Print Calibrating the Printer Optional Operating the 1400 Printer ...

Page 5: ...lve Them If the Printer Does Not Operate Correctly Clearing a Paper Jam Clearing a Paper Jam from the Back Area Repairing a Torn Ribbon Cleaning the Thermal Head Repacking the Printer Getting Additional Help ERROR Light Off MEDIA Light Red ERROR Light Red MEDIA Light Off ERROR Light Red MEDIA Light Red 1400 Printer does Not Turn On Printing Takes Much Longer than Usual Nothing Happens when a Job i...

Page 6: ...ing the 1400 Printer Accessories and Supplies Printer does not Respond when you Press Buttons Invalid Ribbon Type Site Specifications Printer Specifications Space Requirements Operating Environment Power Requirements Accessories and Supplies Search Help Navigating Printing Magnifying ...

Page 7: ...nter is the latest model of the KODAK PROFESSIONAL page size dye sublimination printers These printers produce superb photographic prints and proofs The 1400 printer is easy to install and set up and its interface is compatible with virtually all computer environments Printer Features The 1400 printer includes the following features Paper Sizes The 1400 printer prints on a variety of paper sizes 3...

Page 8: ...ivers and interfaces Setting up the 1400 printer describes how to set up the 1400 printer Operating the 1400 printer contains information on maintaining the 1400 printer and working with the paper and ribbon Troubleshooting describes possible problems and how to resolve them Site specifications describes the 1400 printer specifications space requirements and operating conditions Accessories and su...

Page 9: ...uilateral triangle is intended to alert you to the presence of important operating and maintenance instructions in the literature accompanying the appliance The hot surfaces symbol within an equilateral triangle is intended to alert you to the presence of a hot surface Do not touch This symbol appears next to the print head WARNING RISK OF ELECTRIC SHOCK DO NOT OPEN To reduce the risk of electric ...

Page 10: ...functions due to static electricity Oils salts and moisture from your hands will contaminate the head and may spoil the prints WARNING To prevent fire or shock hazard do not expose this appliance to rain or moisture CAUTION Before connecting read instructions IMPORTANT This thermal printer contains lead Disposal of lead may be regulated due to environmental considerations For disposal or recycling...

Page 11: ...rference to radio communications However there is no guarantee that interference will not occur in a particular installation To determine if this equipment causes harmful interference to radio or television reception turn the equipment off and on To correct the interference try one or more of these measures This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la...

Page 12: ...eas on business and light industrial premises and on small scale enterprises inside as well as outside of the buildings All places of operation are characterized by their connection to the public low voltage power supply system In the interest of safety please observe the following precautions Power Requirement This product is designed for operation on 100V 240V AC 50 60Hz Never connect to any out...

Page 13: ...printer should ever be inserted into the printer Other items can cause a safety hazard and extensive damage to the mechanism and electronics Do not set heavy objects on top of the unit Heavy objects can damage the unit and or cause misoperation Avoid damaging the power cord Do not set anything heavy on the power cord or allow it to become pinched or cut If the power cord becomes damaged replace it...

Page 14: ...binet There are no user serviceable parts inside and you will expose yourself to hazardous voltages and or you may cause damage to the unit Touching internal parts is dangerous and may expose you to an electrical shock or cause a printer malfunction Contact your dealer to carry out internal checks and adjustments Disconnect the power cord before opening the cover to clear a paper jam etc Unplug th...

Page 15: ...catch your fingers in the printing mechanism Connecting Cables Use the power cord supplied with the printer WEEE Statement In the European Union this symbol indicates that when the last user wishes to discard this product it must be sent to appropriate facilities for recovery and recycling Contact your local Kodak representative or refer to www kodak com go recycle for additional information on th...

Page 16: ... 08 cm If the rear dust cover is in place recommended then no additional space is required at the rear When installing the unit in a system rack leave space between the unit and the back of the rack Unsuitable locations Locations with high humidity and dust Do not place the unit in locations with high humidity and dust They can cause extensive damage Avoid locations where the unit is likely to be ...

Page 17: ...ed or in unstable places Protect against dew formation When the unit is moved from a cold area into a warm area moisture can condense inside the unit and prevent operation Allow the temperature to stabilize before use Operating ambient temperature range The operating temperature range is 59 86 F 15 to 30 C and humidity of 10 85 When using the unit in a system rack make sure that the temperature in...

Page 18: ...ld soap and water solution Allow to dry completely before operating Never use petroleum base solutions or abrasive cleaners Head abrasion The thermal print head like a video head wears out When it is worn fine details of the picture are not printed requiring replacement of the thermal head Consult your dealer about having the head replaced Connecting devices Read thoroughly the Safety Notices Caut...

Page 19: ...or uneven color or lines or wrinkles in the print images Paper and Image Sizes The 1400 printer can print on the following sizes and types of KODAK PROFESSIONAL EKTATHERM XLS Print Paper See KODAK Thermal Paper Types Sizes and Image Sizes for illustrations of the maximum image size for each Paper Size Maximum Image Size 210 x 297 mm 8 27 x 11 69 in Standard A4 paper 203 x 254 mm 8 0 x 10 0 in 216 ...

Page 20: ...r driver developed for the 1400 printer is based on high quality Kodak photographic printing methods The printer driver allows you to access printing options based on Kodak color science The printer driver is provided for use with the following operating systems WINDOWS XP WINDOWS 2000 MAC OS X Interfaces The 1400 printer has a standard USB 2 0 interface ...

Page 21: ... driver For information on the printer driver refer to the KODAK PROFESSIONAL 1400 Digital Photo Printer Printer Driver Guide IMPORTANT Turn the 1400 printer off before installing the printer driver 5 Connecting the USB Cable connecting the power cord and turning on the 1400 printer 6 Loading the Paper Tray 7 Installing the Dust Cover 8 Making a Test Print The software shipped with the 1400 printe...

Page 22: ...owing guidelines in mind See Site Specifications for specific requirements Avoid placing the 1400 printer in areas where ventilation ducts open doors or frequent passers by might expose it to debris Airborne dirt particles can cause image quality problems The space requirements for the 1400 printer are shown below 1400 Digital Photo Printer 43 1 cm 17 in Allow 45 1 cm 17 75 in to open the top door...

Page 23: ...s calibration utility and user documentation in PDF format The CD also contains ADOBE ACROBAT Reader for accessing viewing and printing the documentation Rear dust cover Ribbon carrier Paper tray To unpack the 1400 printer 1 Open the shipping carton 2 Carefully remove the top foam with the accessories 3 Lift the printer out of the carton 4 Remove the 1400 printer from the plastic sheet and place t...

Page 24: ...Spools Do not expose the ribbon to direct sunlight extreme heat dust or liquids Leave the top cover closed except when you need to access the inside of the 1400 printer Avoid touching the ribbon Storing Ribbons For the highest image quality store ribbons as follows Store unopened ribbons at temperatures below 77 F 25 C Avoid exposure to temperatures higher than 100 F 38 C Keep partially used ribbo...

Page 25: ... the Ribbon Carrier in the 1400 Printer The ribbon carrier fits easily in the 1400 printer There is only one way to correctly load the ribbon carrier 1 Press the OPEN button to open the top cover 2 If necessary push the ribbon carrier to the left and lift it to remove it 1400 Digital Photo Printer Po wer Er ro r M ed ia Can ce l O pe n ...

Page 26: ...s of disposing of the ribbon to maintain security 3 Remove the used ribbon from the ribbon carrier IMPORTANT Do not discard the ribbon carrier 4 Remove the new ribbon from its packaging IMPORTANT Touching the dye patches could contaminate the ribbon resulting in scratches on your prints 5 Set the new ribbon on the ribbon carrier as shown below 6 Firmly snap the ends of the ribbon spools into the r...

Page 27: ... ribbon carrier by the handle and slide the spool onto the two hubs on the left side 8 Push the ribbon carrier against the hubs on the left until it can engage the two holders on the right 9 Turn the supply spool until the ribbon is taut 10 Close the top cover Hubs 1400 D igital Photo Printer Po we r Er ro r M ed ia C an ce l O pe n Holder ...

Page 28: ...standard USB 2 0 port While you can use any A B USB cable a USB 2 0 compatible cable achieves maximum speed 1 Be sure the printer driver is installed For information on the printer driver refer to the KODAK PROFESSIONAL 1400 Digital Photo Printer Printer Driver Guide 2 Connect and secure the USB cable to the USB port 3 Connect the power cord 4 Turn the power on The POWER light turns green USB port...

Page 29: ... the paper Hold the paper by the edges to avoid fingerprints Do not load more than 50 sheets of paper in the paper tray Do not use wet or damaged paper Storing Paper Follow these storage instructions to ensure the highest image quality Store opened paper at temperatures below 77 F 25 C Avoid exposure to temperatures higher than 100 F 38 C Store a loose stack of paper in its wrapper ...

Page 30: ...per Tray See Working with Paper for complete information about the various types You can adjust the paper tray to the size of the paper you are loading Do not force paper that is too long or too wide into the tray IMPORTANT Use only the tray designed for the 1400 printer 1 Push the plastic paper support on the paper tray until you hear a click ...

Page 31: ...ither 12 in 14 in or A4 size paper Slide the paper length adjuster to the correct position for the length of the paper you are loading Make sure that the paper length adjuster is locked into position 3 Remove the paper from the package IMPORTANT The paper may stick together Loosen the pages well before unpacking Handle the paper by the edges to avoid fingerprints on the top sheet Loosen the paper ...

Page 32: ... tray with the logo side down as shown in the label on the tray making sure that the front corners of the stack are under the metal tabs NOTE One package includes 25 or 50 sheets of paper You can load up to 50 sheets of paper in the paper tray 5 Set the clear cover on the paper tray 6 Install the paper tray in the 1400 printer 1400 Digital Photo Printer ...

Page 33: ... Specifications Printer Operating the 1400 Printer Accessories and Supplies Introduction Installing the Dust Cover Install the dust cover on the back of the 1400 printer Insert the bottom of the dust cover in the back slit of the 1400 printer ...

Page 34: ...f check in a few seconds During this time the POWER and MEDIA lights blink If the 1400 Printer Does Not Initialize If the 1400 printer fails to initialize no light illuminates on the display panel Turn the 1400 printer off and then back on If a light still does not illuminate turn off both the 1400 printer and the computer Disconnect the USB cable from the 1400 printer and turn on the printer If n...

Page 35: ... Test Print Making a test print verifies proper 1400 printer setup and operation and confirms print quality 1 Turn on the power while holding the CANCEL button for five seconds NOTE You may need to press the CANCEL button a second time to start the test print 2 Turn the power off then on to exit Test Print mode Example of the test print ...

Page 36: ...ssic environment on MACINTOSH OS X systems There are three ways to calibrate the KODAK PROFESSIONAL 1400 Digital Photo Printer The simplest method Easy Cal is shown here NOTE The dialog boxes shown in this procedure are from a WINDOWS Operating System The dialog boxes on MACINTOSH OS vary slightly 1 WINDOWS Operating Systems From the Start menu choose Programs Kodak KODAK Calibration Utility MACIN...

Page 37: ...he 1400 Troubleshooting Site Specifications Printer Operating the 1400 Printer Accessories and Supplies Introduction 2 Click Begin from the Easy Cal menu 3 Select the Printer Model Click Next 4 Click Select Printer ...

Page 38: ... this appears Click OK OR If the printer is not found a screen like this appears Check the following Is the printer turned on Is the USB cable connected Was the printer software installed If you resolved the problem the OK button becomes enabled Click OK If you did not resolve the problem click Cancel re install the Calibration Utility and begin the calibration again ...

Page 39: ...1400 Troubleshooting Site Specifications Printer Operating the 1400 Printer Accessories and Supplies Introduction 6 Click Change Setup 7 Select the Ribbon type currently loaded in your printer Matte or Glossy Click OK ...

Page 40: ...Setting up the 1400 Troubleshooting Site Specifications Printer Operating the 1400 Printer Accessories and Supplies Introduction 8 Click Next 9 Click Next ...

Page 41: ...Setting up the 1400 Troubleshooting Site Specifications Printer Operating the 1400 Printer Accessories and Supplies Introduction 10 Click Print Retrieve the test print from the printer ...

Page 42: ...Setting up the 1400 Troubleshooting Site Specifications Printer Operating the 1400 Printer Accessories and Supplies Introduction 11 Evaluate the clusters in the printed test print ...

Page 43: ...tting up the 1400 Troubleshooting Site Specifications Printer Operating the 1400 Printer Accessories and Supplies Introduction 12 Enter the number of the most neutral gray cluster Click Done 13 Click Quit ...

Page 44: ... chapter provides the information you need to operate the 1400 printer It includes Buttons and Lights Working with Paper Handling and Storing Prints Keeping the 1400 Printer in Good Working Condition Cleaning the 1400 Printer NOTE Before operating the 1400 printer you must install the appropriate printer driver Refer to the Printer Driver Guide for the details ...

Page 45: ...button Press to open the top cover Open the top cover when loading the ink ribbon or clearing a paper jam CANCEL button Press to cancel the print in progress IMPORTANT Do not open the top cover during printing Doing so may cause a print error and malfunction of the printer 1400 Digital Photo Printer OPEN button CANCEL button POWER light MEDIA light ERROR light ...

Page 46: ...ories and Supplies Power switch Indicator lights POWER light illuminates in green when the 1400 printer is turned on MEDIA light illuminates in red when an error concerning print paper occurs ERROR light illuminates in red when an error occurs The light remains on until all the errors are resolved Power switch ...

Page 47: ... looks and feels like photographic paper but it is not light sensitive The back is imprinted with the Kodak logo The paper is shipped as 50 sheet or 25 sheet packages Only 50 sheets can be loaded in the printer at one time IMPORTANT Use only paper designed for the 1400 printer Using other materials may cause problems KODAK PROFESSIONAL EKTATHERM Paper is available The following table identifies ea...

Page 48: ...mal Paper Types Sizes and Image Sizes Type of Paper Paper Size Type of Ribbon Maximum Image Size KODAK PROFESSIONAL EKTATHERM 1400 Print Kit Glossy 8 5 x 12 50 Pack KODAK PROFESSIONAL EKTATHERM 1400 Print Kit Glossy 8 5 x 12 25 Pack 216 x 305 mm 8 5 x 12 in KODAK PROFESSIONAL EKTATHERM XTRALIFE 1400 Glossy Ribbon 203 x 254 mm 8 0 x 10 0 in ...

Page 49: ... PROFESSIONAL EKTATHERM 1400 Print Kit Glossy 8 5 x 14 25 Pack 216 x 356 mm 8 5 x 14 in KODAK PROFESSIONAL EKTATHERM XTRALIFE 1400 Glossy Ribbon KODAK PROFESSIONAL EKTATHERM 1400 Print Kit Glossy A4 50 Pack 210 x 297 mm 8 27 x 11 69 in KODAK PROFESSIONAL EKTATHERM XTRALIFE 1400 Glossy Ribbon Type of Paper Paper Size Type of Ribbon Maximum Image Size 210 x 305 mm 8 27 x 12 in 203 x 254 mm 8 0 x 10 ...

Page 50: ...t Kit Matte 8 5 x 12 50 Pack 216 x 305 mm 8 5 x 12 in KODAK PROFESSIONAL EKTATHERM XTRALIFE 1400 Matte Ribbon KODAK PROFESSIONAL EKTATHERM 1400 Print Kit Matte A4 50 Pack 210 x 297 mm 8 27 x 11 69 in KODAK PROFESSIONAL EKTATHERM XTRALIFE 1400 Matte Ribbon Type of Paper Paper Size Type of Ribbon Maximum Image Size 203 x 254 mm 8 0 x 10 0 in 203 x 254 mm 8 0 x 10 0 in ...

Page 51: ...nes for handling and storing them Remove prints from the exit area ONLY AFTER the printer ejects them Do NOT put a print back into the paper tray Doing so can cause jams and loss of completed prints Handle prints as little as possible When handling prints make sure your hands are clean and free of food oil and grease Hold prints by the edges Store thermal prints in a cool dry environment free of c...

Page 52: ...hose made of polyvinyl chloride or any plastic which contains plasticizer These items usually have a distinct plastic odor Do not place objects on top of the 1400 printer Keeping the 1400 Printer in Good Working Condition Keep the printer clean Keep the surrounding area vacuumed and clean Protect the 1400 printer from tobacco smoke dust sand and liquid spills ...

Page 53: ...ularly as described below Before you begin turn off the 1400 printer and unplug it CAUTION Never use abrasives or harsh chemicals to clean any part of the 1400 printer Do not use alcohol cleaning pads to clean the cabinet Wipe the covers the paper tray area and the paper tray with a lint free cloth moistened with water This eliminates dust build up and prevents dirt from getting into the 1400 prin...

Page 54: ...cribes the problems that you may occasionally have with the 1400 printer It also tells how to resolve these problems This chapter contains the following sections Light Indications and How to Resolve Them If the Printer Does Not Operate Correctly Clearing a Paper Jam Repairing a Torn Ribbon Cleaning the Thermal Head Repacking the Printer Getting Additional Help ...

Page 55: ...Introduction Light Indications and How to Resolve Them The indicator lights become red when a problem has occurred You must resolve any problems before you can print Click the following light indication links to learn more ERROR Light Off MEDIA Light Red ERROR Light Red MEDIA Light Off ERROR Light Red MEDIA Light Red ...

Page 56: ...Printer Accessories and Supplies Introduction Status Light Indications POWER MEDIA ERROR Power Off Initializing Green Green Green Online Green Green Offline Green Transferring data Green Green Printing Green Green Pre heating Green Green Green LED on LED blinking LED off Normal status ...

Page 57: ...er heat cooling Green Green Top cover open Green Red Red Out of media ribbon Green Red Paper picking error or Out of paper Green Red Paper size illegal Green Red Red Paper jam Green Red Media size too small for image Green Red Red Media size too large for image Green Red Green Status Light Indications POWER MEDIA ERROR Error status ...

Page 58: ...ved Use the following list to correct the problem If the problem persists service is required See Getting Additional Help The following is a list of common problems Click the appropriate link for the possible cause and solution for the problem 1400 Printer does Not Turn On Printing Takes Much Longer than Usual Nothing Happens when a Job is Sent White or Colored Lines and Scratches White or Multico...

Page 59: ... Introduction Clearing a Paper Jam Paper and ribbon may occasionally jam in the 1400 printer Jams are typically identified when the Error light becomes red Jams may occur in the following locations 1 4 0 0 D ig it a l P h o to P r in te r Po we r Er ror Me dia Ca nc el Op en Front area Ribbon carrier area Back area ...

Page 60: ... Clearing a Paper Jam from the Front Area 1 Turn off the 1400 printer 2 Completely remove the paper tray 3 Turn on the printer The printer will eject the paper IMPORTANT If the paper does not eject turn off the printer pull out the partially fed paper Discard the paper 4 Install the tray in the printer 1400 Digital Photo Printer ...

Page 61: ...400 Printer Accessories and Supplies Introduction Clearing a Paper Jam from the Ribbon Carrier Area 1 Turn off the 1400 printer 2 Open the top cover 3 Push the ribbon carrier to the left and lift it up to remove it 1400 D igital Photo Printer Pow er Error M ed ia C an ce l O pe n ...

Page 62: ...ating the 1400 Printer Accessories and Supplies Introduction 4 Pull out the jammed paper and discard CAUTION Be careful not to damage the thermal head 5 Install the ribbon carrier and close the top cover IMPORTANT Do not put partially fed paper back into the paper tray ...

Page 63: ...aring a Paper Jam from the Back Area 1 Turn off the 1400 printer 2 Completely remove the paper tray 3 Turn on the 1400 printer The printer will eject the paper IMPORTANT If the paper does not eject turn off the printer Next remove the back dust cover and pull out the partially fed paper Install the back dust cover Discard the paper ...

Page 64: ...rn Ribbon 1 Position the ribbon carrier with the torn ribbon on a clean place as shown below 2 Place a piece of transparent tape on the center of the ribbon 3 Wind the takeup spool counterclockwise so that the tape is not seen and the ribbon is straight 4 Install the ribbon carrier in the 1400 printer Transparent tape Supply spool Takeup spool ...

Page 65: ...r Accessories and Supplies Introduction Cleaning the Thermal Head Cleaning the thermal head helps to eliminate lines and streaks on your prints CAUTION Never rub or wipe anything across the thermal head except when cleaning it 1 Turn off the 1400 printer and open the top cover Power switch ...

Page 66: ...ater line four times Wipe the full length of the area always in one direction Use a clean part of the cloth for each wipe Apply firm even pressure Wipe only the following areas 3 Allow the wiped area to dry for about two minutes 4 Close the top cover and turn on the printer 5 Make a test print NOTE It may be necessary to repeat Steps 1 5 several times to remove any artifacts If you cannot remove t...

Page 67: ...er pack it as follows 1 Remove the paper from the paper tray 2 Open the top cover then remove the ribbon carrier Store the ribbon in its original box Put the ribbon carrier in its original packing 3 Close the top cover 4 Put the 1400 printer in its original plastic wrapping to keep it clean during shipping 5 Pack the printer in its original box with its original packing materials ...

Page 68: ...ddition technical support is also available on the Kodak Web site at www kodak com Call 1 800 23kodak 1 800 235 6325 from 9 00 a m to 8 00 p m Eastern Standard Time on regular business days Help numbers for the Asia Pacific regions are listed below Country Country code Number Australia 61 3 9350 1222 Hong Kong 85 2 2564 9333 Indonesia 81 3 5488 2001 Korea 82 2 708 5400 Malaysia 60 3 757 2722 Phili...

Page 69: ...e call center s customer support teams appear below Country Number Belgium 2 263 2211 Denmark 8088 2082 Finland 0800 112773 France 0800 903716 Germany 49 0 711 406 3434 Hungary 06800 17030 Italy 0800 782764 Netherlands 0800 0228756 Norway 80014898 Poland 0800 4412399 Portugal 0800 880449 Russia 0810 800 21162044 South Africa 0800 990514 Spain 0900 997 116 Sweden 0200 285772 United Kingdom 0800 015...

Page 70: ...erating the 1400 Printer Accessories and Supplies Introduction ERROR Light Off MEDIA Light Red Possible Cause Possible Solution Out of media ribbon or unrecognized ribbon type Install a new ribbon in the ribbon carrier See Loading the Ribbon Carrier Power Error Media ...

Page 71: ...MEDIA Light Off Possible Cause Possible Solution A paper jam occurred Clear the paper path See Clearing a Paper Jam A mechanical error occurred Remove the paper tray and ribbon carrier Turn off the 1400 printer power and turn it on again The paper tray is empty or the paper tray is not set Load paper See Loading the Paper Tray Power Error Media ...

Page 72: ...RROR Light Red MEDIA Light Red Possible Cause Possible Solution The paper is not loaded properly Load the proper paper into the tray The top cover is open Close the top cover Illegal paper size Make sure the paper is a valid size Paper size does not match image size Use a different paper size or resize the image Power Error Media ...

Page 73: ...ories and Supplies Introduction 1400 Printer does Not Turn On Possible Cause Possible Solution The power is not on Check that the power switch is in the On position The power cord is not connected securely Check that the power cord is connected securely Defective USB cable Disconnect the USB cable ...

Page 74: ...er to process Wait a few minutes The 1400 printer is too warm The ERROR light blinks green 1 Wait until the temperature inside the 1400 printer falls 2 If the temperature does not fall turn the 1400 printer off Consider moving the 1400 printer to a cooler location The 1400 printer is too cold All three lights are green 1 Wait a few minutes 2 The operating environment may be below the site specific...

Page 75: ... Possible Cause Possible Solution Job is processing Wait to see if the job is still processing Printer settings 1 Print a file that you printed previously 2 Check the communication settings for compatibility between the 1400 printer and the host computer Printer connections 1 Disconnect the cable and make a test print 2 If the problem persists service is required ...

Page 76: ...mination 1 Check that the paper in the paper tray is clean and streak free 2 Check that the ribbon is clean 3 Be sure the ribbon is snapped firmly in the ribbon carrier 4 Clean the print head See Cleaning the Thermal Head If the problem persists service is required Possible Cause Possible Solution Dirt or dust has caused contamination 1 Clean the 1400 printer and the surrounding area 2 Move the 14...

Page 77: ... the paper or ribbon Replace the contaminated paper or ribbon with new ones Handle paper and ribbon carefully See Handling Ribbon Spools and Working with Paper Use only KODAK PROFESSIONAL EKTATHERM XTRALIFE Ribbon Possible Cause Possible Solution Improper loading or installation of paper tray 1 Remove sheets with irregularities 2 Check that the tray is correctly adjusted for the size paper install...

Page 78: ...rinter Accessories and Supplies Introduction Printer does not Respond when you Press Buttons Possible Cause Possible Solution Printer conditions 1 Make sure the top cover is closed 2 Remove and reinstall the paper tray 3 Restart the 1400 printer 4 Check that the POWER light illuminates ...

Page 79: ...is occurs Possible Cause Possible Solution Ribbon is not seated correctly in ribbon carrier Re seat the ribbon in the ribbon carrier Make sure the bobbins engage in the ribbon carrier See illustration below Barcode on ribbon is scratched defective or dirty Check the barcode for damage See your dealer if it is scratched Gently wipe the barcode with a lint free cloth barcode bobbins ...

Page 80: ...g the 1400 Printer Accessories and Supplies Introduction Site Specifications Printer Specifications Printer dimensions Width 16 96 in 43 08 cm Depth 19 in 48 3 cm excluding paper tray Height 17 75 in 45 1 cm with ribbon door open Printer weight Approx 28 7 lbs Approx 13 kg ...

Page 81: ...ories and Supplies Introduction Space Requirements Minimum space required with the paper tray inserted Width 17 in 43 2 cm Depth 30 75 in 78 1 cm Height 8 5 in 21 6 cm Minimum space for removing the paper tray and opening the top cover Width 17 in 43 2 cm Depth 35 in 88 9 cm Height 17 75 in 45 1 cm ...

Page 82: ... Operating the 1400 Printer Accessories and Supplies Introduction Operating Environment Ambient operating temperature 59 to 86 F 15 to 30 C Relative humidity 10 to 85 Power Requirements Voltage frequency AC100V 240V 50 60Hz Power consumption 115VAC 23VAC 2 4A 1 2 A ...

Page 83: ...r KODAK PROFESSIONAL EKTATHERM 1400 Print Kit Glossy 8 5 x 12 50 Pack 1666031 KODAK PROFESSIONAL EKTATHERM 1400 Print Kit Glossy 8 5 x 14 50 Pack 8847527 KODAK PROFESSIONAL EKTATHERM 1400 Print Kit Glossy A4 50 Pack 8602898 KODAK PROFESSIONAL EKTATHERM 1400 Print Kit Matte 8 5 x 12 50 Pack 8957185 KODAK PROFESSIONAL EKTATHERM 1400 Print Kit Matte A4 50 Pack 8335788 KODAK PROFESSIONAL EKTATHERM 140...

Page 84: ...h the active manual for desired information This function is executed through the search utilities of ADOBE ACROBAT To search within the active manual 1 Click the find tool in the toolbar to open the Find dialog box 2 Enter the word or phrase you want to find 3 Click Find to begin the search The first occurrence of the word or phrase is highlighted ...

Page 85: ...the links within the windows as well as standard Adobe Acrobat tools to navigate the manual For more information about the tools see the Adobe Acrobat documentation Identifying the Active Section The tabs on the right side of your window identify the sections The active section is shown as a white tab with a yellow arrow Opening Sections To open a different section click the desired tab Following ...

Page 86: ...sing You can also browse through the manual using the browse buttons in the toolbar at the top of the window Displays the next page Displays the previous page Displays the first page of the manual Displays the last page of the manual Printing To print select Print from the File menu Complete the dialog box and send the print request ...

Page 87: ...e page with the zoom tool Use of the Toolbar View Buttons Click one of the three page view buttons on the toolbar to change the magnification of the page Actual size Fits in window Fits width of window Using the Zoom Buttons You can use the zoom buttons to zoom in or zoom out of an area on the page To magnify an area click the zoom tool and draw a rectangle around an area on the page To reduce the...

Page 88: ...EASTMAN KODAK COMPANY Rochester NY 14650 www kodak com go professional TM MC MF MR Kodak Kodak Professional Eastman Kodak Company 2005 4J2113_EN ...

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