
Problem
Cause
Solution
The dispenser does not close
The dispensing unit is not
correctly installed and pro-
trudes from the dispenser
Install the dispensing unit
correctly
It is difficult to install the
dispensing unit on the keg
The keg tap was not moistened
prior to tapping
Wet the keg tap with cold water
Not enough foam
is produced while
dispensing
The beer is too cold
Allow the keg to stand in the
dispenser For while. The
temperature is then Corrected
by the unit
There are grease, washing-up
Liquid or residues in the glass
Wash the glass thoroughly and
subsequently rinse with cold
The glass is too warm
Rinse the glass with cold water
The glass is dry
Rinse the glass with cold water
The beer turns cloudy
The beer is too cold
Allow the keg to stand in the
dispenser
For while. The temperature is
then Corrected by the unit
The beer tube is not clean
Clean the dispensing unit
The beer was incorrectly shock-
chilled prior to using the beer
dispenser
Use a correctly chilled keg
The unit does not switch on
The plug is not plugged into the
mains socket The main switch is
set to “0”
Plug the plug into the mains
socket Set the main switch to
“I”
No beer is dispensed
The 5 liter party keg is empty
Place a new 5 liter party keg in
the dispenser
Pump regulator is closed
Open the pump regulator
The keg tap is not fitted.
The keg is not correctly tapped.
Screw the keg tap to the dis-
pensing unit. Tap the keg cor-
rectly
The tap handle is not correctly
installed
Install the tap handle correctly
Too much foam is
produced when dispensing
The 5 liter party keg is not cold
enough
The beer does not flow freely
out of the tube
The 5 liter party keg was
shaken
Allow the 5 liter party keg to
stand in the beer dispenser for
a while
The beer does not flow freely
out of the tube
Open the beer tap fully
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