31
TROUBLESHOOTING
If you experience
Possible causes
Solution
Self-Cleaning cycle
will not operate
The oven door is open.
Close the oven door all the way.
The function has not been entered.
Make sure you have properly followed the Self-Cleaning Cycle
instructions.
On some models, a delay start Self-
Clean cycle has been set.
This will cause the oven to start the Self-Clean cycle at a later
time.
A delay start has been set.
This will prevent the oven from starting any function until the
delay start time is reached or has been canceled.
On 48" (121.9 cm) ranges, one oven is
self-cleaning.
When one oven is self-cleaning, the other oven cannot be set to
self-clean.
Oven cooking results
not what expected
The proper temperature is not set.
Double-check the recipe in a reliable cookbook.
The proper oven temperature calibration
is not set.
Select the temperature offset up to +35°F to increase or
decrease the temperature as desired.
The oven was not preheated.
If the proper steps are followed when setting the desired
function, the oven will preheat before cooking.
The proper bakeware is not being used.
Make sure the bakeware used is appropriate for the food being
cooked.
The racks are not positioned properly.
Place racks so there is adequate space above each food item.
There is not proper air circulation around
bakeware.
Allow 2" (5.0 cm) of space around bakeware and oven walls.
The batter is not evenly distributed in
the pan.
Check that batter is level in the pan.
The proper length of time is not being
used.
Adjust cooking time.
The oven door has been opened while
cooking.
Oven peeking releases oven heat and can result in longer
cooking times.
Baked items are too brown on the
bottom.
Move rack to higher position in the oven.
Pie crust edges are browning early.
Use aluminum foil to cover the edge of the crust and/or reduce
baking temperature.
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid
a service call, refer to the warranty page in this manual and scan the code there with your mobile device, or visit
https://kitchenaid.com
.
In Canada, visit
http://www.kitchenaid.ca
.
