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ASSISTANCE OR SERVICE
Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need
help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your
appliance. This information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will
fit right and work right because they are made with the same precision used to build every new KitchenAid
®
appliance.
To locate factory specified parts in your area, call us or your nearest KitchenAid designated service center.
IN THE U.S.A.
Call the KitchenAid Customer eXperience Center toll free:
1-800-422-1230
.
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
Installation information.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■
Referrals to local dealers, repair parts distributors and
service companies. KitchenAid designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service anywhere in the United States.
To locate the KitchenAid designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
IN CANADA
Call the KitchenAid Customer eXperience Centre toll free:
1-800-807-6777
.
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Referrals to local dealers, repair parts distributors and
service companies. KitchenAid Canada designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service anywhere in Canada.
For further assistance
If you need further assistance, you can write to KitchenAid
Canada with any questions or concerns at:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
To order accessories, call the KitchenAid Customer eXperience Center toll free at
1-800-422-1230
and follow the menu prompts.
Or visit our website at
www.kitchenaid.com
and click on “Shopping Options.” Go to “Replacement Parts & Accessories” and click on
“applianceaccessories.com.” Portable appliances, bakeware, cookware, gadgets, and textiles are also available.
In Canada, call the KitchenAid Customer eXperience Center toll free at
1-800-807-6777
and follow the menu prompts. Or visit
our website at
www.kitchenaid.ca
and click on “Shopping Options.” Go to “Replacement Parts & Accessories” and click on
“applianceaccessories.ca.” Portable appliances, bakeware, cookware, gadgets, and textiles are also available.
Or see the “Accessories” brochure to order.
affresh
®
Stainless Steel Cleaner
(stainless steel models)
affresh
®
Stainless Steel Cleaning Wipes
(stainless steel models)
affresh
®
Cooktop Cleaner
Cooktop Protectant
Gas Grate/Drip Pan Cleaner
affresh
®
Kitchen and Appliance Cleaner
Griddle
Grill and Griddle Cover
Wok Ring
KitchenAid
®
Premium Broil Pan and Roasting Rack
SatinGlide™ Roll-Out Extension Rack
KitchenAid
®
Replacement Water Filter
ACCESSORIES
