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NOTE: all troubleshooting items are listed in order of
operation.

Possible Cause

1.

igniter electrode positioned wrong.

2.

igniter electrode is broken.

3.

igniter electrode not connected to igniter cable.

4.

igniter cable pinched or wet.

5.

Piezo-igniter nut is loose.

6.

Broken igniter cable.

7.

Bad piezo-igniter.

Possible Cause

1.

Appliance burning vapors from paint, hair spray,
glues, etc.

2.

Gas leak.

Possible Cause

1.

Not enough fresh air is available for ODS/pilot 
to operate.

2.

Low line pressure.

3.

ODS/pilot is partially clogged.

Possible Cause

1.

Gas leak.

2.

Control valve defective.

Possible Cause

1.

Gas supply turned off or manual shutoff valve closed.

2.

Control knob not in PILOT position.

3.

Control knob not pressed in while in PILOT position.

4.

Air in gas lines when installed.

5.

ODS/pilot is clogged.

6.

Gas regulator setting is not correct.

Possible Cause

1.

Control knob not fully pressed in.

2.

Control knob not pressed in long enough.

3.  Manual shutoff valve not fully open 
4.

Thermocouple connection loose at valve.

Remedy

1.

Replace igniter.

2.

Replace igniter.

3.  Reconnect igniter cable.
4.

Free igniter cable if pinched by any metal or tubing.
Keep igniter cable dry.

5.

Tighten nut.

6.

Replace igniter cable.

7.

Replace piezo-igniter.

Remedy

1.

Ventilate room. Stop using odor-causing products
while heater is running

2.

Locate and correct all leaks.

Remedy

1.

Open window and/or door ventilation.

2.

Contact local gas company.

3.

Clean ODS/pilot.

Remedy

1.

Locate and correct all leaks.

2.

Replace control valve.

Remedy

1.

Turn on gas supply or open manual shutoff valve.

2.

Turn control knob while in PILOT position.

3.

Press control knob in while in PILOT position.

4.

Continue holding down control knob. Repeat igniting
operation until air is removed.

5.

Replace ODS/pilot assembly or get it serviced.

6.  Replace gas regulator.

Remedy

1.

Press control knob in fully.

2.

After ODS/pilot lights, keep control knob pressed in 
for 30 seconds.

3.

Fully open manual shutoff valve.

4.

Hand tighten until snug, then tighten 1/4 turn more.

TROUBLESHOOTING

Turn off and let cool before servicing. Only a qualified
service person should service and repair heater.

WARNING

When igniter button is pressed, there is no spark at ODS/Pilot.

Appliance produces unwanted odors.

Appliance shuts off in use.

Gas odor even when control knob is in OFF position.

When igniter button is pressed, there is a spark at ODS/pilot, 
but no ignition.

ODS/pilot lights, but flame goes out when control knob is released.

Summary of Contents for GLMVF38MVN

Page 1: ...r the gas supplier Warning This is an unvented gas red heater It uses air oxygen from the room in which it is installed Provisions for adequate combustion and ventila tion air must be provided Refer t...

Page 2: ...2...

Page 3: ...ld leave the area during the cure phase Ventilate well open doors and windows Do not touch during curing Why does my replace or stove give off odour It is normal for your replace to give off some odou...

Page 4: ...s 22 Illustrated Parts List for GLMVF38 23 24 Illustrated Parts List for GLMVF40 25 Troubleshooting 26 27 Warranty 28 GAS SPECIFICATIONS VENT FREE VENTED GAS LOG SETS Burner Log Set Fuel BTU Manifold...

Page 5: ...ny other material on top of logs or logs into ame 5 Warning Always operate appliance with front re place screens closed and glass doors open 6 Make sure any safety screen or guard removed for ser vici...

Page 6: ...Children and adults should be alerted to the hazard of high surface temperature and should stay away to avoid burns or clothing ignition 22 Young children should be carefully supervised when they are...

Page 7: ...erm 6 x 10 11 per pasec m2 or less with openings gasketed or sealed and b weather stripping has been added on openable windows and doors and c caulking or sealants are applied to areas such as joints...

Page 8: ...doors and vents to the outdoors 4 Compare the maximum Btu Hr the space can support with the actual amount of Btu Hr used __________________ Btu Hr maximum the space can support __________________ Btu...

Page 9: ...the wall connecting the two spaces see options 1 and 2 Figure 4 You can also remove door into adjoining room see option 3 Figure 4 Follow the National Fuel Gas Code NFPA 54 ANSI Z223 1 Section 5 3 Air...

Page 10: ...12 of the ceiling and one within 12 of the oor Connect these items directly to the outdoors or spaces open to the outdoors These spaces include attics and crawl spaces IMPORTANT Do not provide openin...

Page 11: ...perate the heater with the damper open MANTEL m FIGURE 6 Installation Clearances Minimum Fireplace Dimensions Front width Back Width Height Depth For GLMVF38 GLMVF40 34 34 19 1 2 19 1 2 MANTEL CLEARAN...

Page 12: ...onform with the National Fuel Gas Code ANSI Z223 1 or the CAN CGA B149 installation codes WARNING Before installing in a solid fuel burning replace the chimney ue and rebox must be cleaned of soot cre...

Page 13: ...caused Prepare incoming black iron gas line with Te on tape or pipe joint compound check with local codes about the use of Te on tape Compounds used on threaded joints of gas piping shall be resistant...

Page 14: ...ce if a leak is detected CAUTION Any safety screen or guard removed for servicing an appliance must be replaced prior to operating the heater NOTICE A quali ed gas appliance installer must connect the...

Page 15: ...de to very dangerous lev els INSTALLING Log Grate ATTACHING LOG GRATE TO FIREPLACE BASE 1 Position log grate into replace and mark screw loca tions on each side of mounting bracket 2 Remove grate asse...

Page 16: ...perimeter of the burner Do not place on middle burner as illustrat ed Care should be taken not to block burner ports Step 2 Take Log 4 and place onto burner using the two log tabs located on burner pa...

Page 17: ...re Log 5 rests on the shape of Log 4 Log Pin Step 5 Place Log 3 onto both Log 1 and Log 5 using the log pins as a guide Log Pin Step 6 Place Log 2 onto both Log 1 and 4 using the log pins as a guide E...

Page 18: ...ase of the replace and not blocking the 1 diameter hole in the bottom of the burner LOG31C A and B are packaged with the GLMVF40 Burner WARNING You must secure this heater to replace base or heater wi...

Page 19: ...g hole on Log 3 Position hole on Tab 3 as shown Do not place log over the center burner tube 3 Locate the 2 mounting holes on the bottom of Log 4 and position them onto Tabs 4A and 4B Place V area of...

Page 20: ...F40 BURNER GRATE 5 Place ember rocks on ember plates Warning Do not place ember rocks on the burner tubes 6 Place lava rock on the bottom of the re box surrounding the burner system Sprinkle vermiculi...

Page 21: ...heater Use a soft bristle brush or a vacuum with brush attachment Vacuum loose particles and dust from burner ports valve and blower compartments Vacuum any accumulation of lint from primary mixing tu...

Page 22: ...heat build up inside replace will cause glass to burst WARNING A replace screen must be in place when the appli ance is operating and unless other provisions for combustion air are provided the screen...

Page 23: ...BRACKET 9 1 38GL 106 PILOT BRACKET 10 4 MISC HEX SCREW 11 4 MISC 500 X 200 WASHER 12 1 33VF P8214 ODS PILOT 13 1 33VF P637si NOVASIT 820 14 1 33VF P112ve 1 5 X 375 NIPPLE 15 1 1000 257 ELBO90 375 X 12...

Page 24: ...38GL 105 BURNER BRACKET 9 1 38GL 106 PILOT BRACKET 10 4 MISC HEX SCREW 11 4 MISC 500 X 200 WASHER 12 1 33VF P8404 ODS ML 13 1 33VF P636si NOVASIT 820 14 1 33VF P112ve 1 5 X 375 NIPPLE 15 1 1000 257 E...

Page 25: ...nel 10 1 1000 216 1000 216 Rocker Switch 11a 1 1000 214 1000 214 Piezo Igniter 11b 1 1000 215 1000 215 Pal Nut for Piezo Igniter 12 8 39GL 105 39GL 105 Grate Bar 13 1 350 P217SI 350 P217SI 1 1 2 On Of...

Page 26: ...etal or tubing Keep igniter cable dry 5 Tighten nut 6 Replace igniter cable 7 Replace piezo igniter Remedy 1 Ventilate room Stop using odor causing products while heater is running 2 Locate and correc...

Page 27: ...an burner or replace light burner ori ce 2 Replace burner ori ce 3 Contact quali ed service person Remedy 1 Contact local gas company 2 Clean burner or replace burner ori ce Remedy 1 Clean burner or r...

Page 28: ...th service or maintenance h damage repairs inoperation or inefficiency resulting from faulty installation or application i electricity or fuel costs or any increase in electricity or fuel cost whatsoe...

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