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6

ISSUE

CAUSE

SOLUTION

No response when pressing 
the power button

Low voltage protection is 
preventing the device from 
turning on

1. Charge the device

TROUBLESHOOTING

SPECIFICATIONS

Dimensions:

188 x 83 x 36mm

Weight:

580g

Internal Battery:

Lithium Ion

Battery Capacity:

12,000mAh / 44.4Wh

Starting Current: 

500A

Peak Current:

1000A

USB Output: 

5V / 3A

Input: 

Type - C Plug 5V / 2A

Safe Operating Temperature: 

0°C ~ 50°C

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