KineticoPRO CC 206c, Owner'S Manual

Page: 20 / 32

Compact Commercial Softener Owner
’s Manual
20
Frequent Regeneration
Problem Reason Solution
1. The customer does
not understand
KineticoPRO units.
❑ If customers previously owned an electric
unit with timer based regeneration, they
may not realize that KineticoPRO units
can regenerate at any time of the day or
night.
▪
Explain to the customer how the
KineticoPRO softener works. Emphasize
that regeneration is controlled by the
measurement of water use rather than
on an arbitrary timed basis.
2. High water usage. ❑ The customer may be using more water
than he realizes.
▪
Install the correct meter disc.
3. The unit does not
regenerate too
frequently.
❑ Incorrectly labeled meter disc. Verify that
the number of slots on the disc match the
number molded on the disc.
❑ Incorrect meter nozzle.
▪
Install the correct meter disc.
▪
Verify meter nozzle and replace if
necessary.
High Salt Consumption
Problem Reason Solution
1. Regenerates too
frequently.
❑ See the section entitled Frequent
Regeneration.
▪
See the section entitled Frequent
Regeneration.
2. Water level in the
brine drum is too
high.
❑ The brine valve is set wrong or non-
conforming.
❑ The brine valve or the brine drum is dirty.
❑ The brine valve leaks.
▪
Verify the brine valve setting. Replace
non-conforming brine valve.
▪
Clean brine valve and drum.
▪
Tighten the connectors on the brine valve.
Leaks
Problem Reason Solution
1. Water leaks
from any of the
assembly
levels.
❑ Main Valve screws are not tightened.
❑
One of the seals between assembly
levels (Level 1 through Level 4) is
pinched or missing.
❑ One of the screw holes is stripped or
cracked.
❑ There is a crack on the seal area near a
screw hole.
▪
Depressurize the unit and tighten the Main
Valve screws.
▪
Replace the non-conforming seal.
▪
Replace the base.
▪
Replace the level.
2. Water feed
pressure is too
high (125 psi
maximum).
❑ No pressure regulator installed.
❑ The pressure regulator is broken.
▪
Install pressure regulator.
▪
Replace pressure regulator.
3. Water leaks at the
main base or
remote base.
❑ The base is not tightened properly.
❑ The O-ring on the base is pinched or
missing.
▪
Tighten base.
▪
Replace base O-ring.