KineticoPRO CC 206c, Owner'S Manual

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17
T
ROUBLESHOOTING
Ten
steps to determine the problem…
1. Gather Information Any information obtained can reduce troubleshooting time.
2. Test the Water Test hot, cold and raw.
•
Hot water, stored in the water heater, can tell you what the
water was like yesterday.
•
Cold water, directly from the softener, tells you what the
water is like right now.
•
Raw water, before treatment, tells you if the water to be
treated has changed and if the correct meter disc was
installed originally.
Test water at the brine fitting while water is running to determine if
the softener is producing soft water.
Is there really a problem with the softener? Or does the problem lie
elsewhere at the customer site?
3. Observe the installation Look for customer related problems.
•
Is the by-pass open or leaking?
•
Is the softener out of salt?
•
Is there bridged salt in the drum?
•
Is the prefilter clogged?
Look for obvious installation mistakes.
•
Is the meter disc and salt setting correct according to raw
water?
•
Is the by-pass disc correct?
•
Are the inlet and outlet lines reversed?
•
Drain installation
– Are there any kinks, restrictions or T's
from other appliances using water?
Is the unit running water to drain?
•
Refer to the section for problems and solutions.
4. Run a soft water faucet wide open Watch the meter disc.
•
Is it turning?
Watch the no back pawl.
•
As the meter disc turns clockwise, the no back pawl should
drop into the next tooth, preventing the meter disc from
turning backwards. Does it?
•
Measure the metering rate.
•
Wait for the no back pawl to drop into a tooth. Place a
bucket under the faucet to catch the water. Let the meter
disc turn for another tooth or two, then measure the water
captured in the bucket. The approximate metering rate for all
models is shown below.
CC Softeners
Model Number CC 206 CC 208
Gallons/Tooth (1/2 louver nozzle) 6 7.6