17
Iron Bleed-through
Problem
Reason
Solution
1. Customer plumbing
q
Previous iron buildup inside existing
plumbing after the filter.
n
Verify that customer plumbing is the
problem by testing the water quality at
the 1/4” capped fitting on the Level 3 with
water running.
2. The water meter disc
is not set properly
for current raw water
conditions
q
The composition of raw water can change
with time.
n
Check the hardness and iron content
of raw water. Install the correct disc for
current raw water conditions.
3. The customer's
plumbing may
include a galvanized
pressure tank
q
A galvanized pressure tank will create
oxidized iron.
n
Replace the galvanized pressure tank with
a bladder style pressure tank.
Pressure loss
Problem
Reason
Solution
1. Media bed may be
fouled
q
The unit may not be backwashing often
enough due to changed water conditions
or selection of too low a meter disc.
n
Clean up media beds and go to a higher
meter disc.
2. Flint gravel underbed
may have shifted
q
The unit may have been laid on its side
during shipping or installation.
n
Re-bed the unit.
3. Drain flow is less than
what is listed in the
Specifications. Media
beds may not be
getting backwashed
properly
q
Backwash flow control plugged.
q
Drain line is restricted.
n
Clean backwash flow control.
n
Clear any obstructions in drain line.
* On backwashing filters only, the upper baskets may need to be removed. If they are removed, watch the drain line for
media loss during the backwash cycle.
Leaks
Problem
Reason
Solution
1. Water leaks from
any of the assembly
levels
q
Main Valve screws are not tightened.
q
One of the seals between assembly levels
(L-1 through L-4) is pinched or missing.
q
One of the screw holes is stripped or cracked.
q
There is a crack on the seal area near a
screw hole.
n
Depressurize the unit and tighten the Main
Valve screws.
n
Replace the non-conforming seal.
n
Replace the base.
n
Replace the level.
2. Water feed pressure
is too high (125 psi
maximum)
q
No pressure regulator installed.
q
The pressure regulator is broken.
n
Install pressure regulator.
n
Replace pressure regulator.
3. Water leaks at the
main base or remote
base
q
The base is not tightened properly.
q
The O-ring on the base is pinched or
missing.
n
Tighten base.
n
Replace base O-ring.
