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Chapter 5 - Troubleshooting
Troubleshooting for Macintosh
When problems occur during printer operation, please check the following trouble-
shooting tips before concluding that the printer is broken.
• During installation a “File not found” error occurs
or the installer is not found .......................................................................
• The icon does not appear in the Chooser ................................................
• The printer cannot be selected in the Chooser .......................................
• Printer does not print or stops while printing .........................................
• Printing is not working or is extremely slow ...........................................
• Connection Method ....................................................................................
• Other problems and operations ................................................................
During installation a “File not found” error occurs or the
installer is not found
Is At Ease installed?
If you are using At Ease when you place the Installation Disc in the CD-
ROM drive, the following things may happen. (Some of the Performa series
start up in At Ease.)
•
The alert dialog box appears.
•
The installer is not displayed.
In these cases the following methods can be used to install the printer driver:
Method 1
From the Special menu, select Switch To Finder. Double-click on the installer
icon to install the printer driver.
Method 2
If the Switch To Finder function is not available on the Special menu, select
Switch To At Ease and check the Off checkbox in At Ease settings. Restart
your computer and install the printer driver.
The icon does not appear in the Chooser
Is the Adobe PS printer driver installed?
Install the Adobe PS printer driver from the Installation Disc (CD-ROM).
Is the cable too long?
Do not use a cable that is longer than you need. The signals become more
unstable as the cable gets longer.
Summary of Contents for Kimosetter 410
Page 1: ...User s Guide...
Page 65: ...63 for Windows...
Page 103: ...101 for Macintosh...
Page 136: ...134 Chapter 4 Appendix...
Page 137: ...Chapter 5 The Troubleshooting describes troubleshooting procedures Chapter 5 Troubleshooting...
Page 159: ......
Page 160: ...4 38 Dacre Street Mitchell ACT 2911 Australia Ph 61 2 6242 4427 Fax 61 2 6242 5986...