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VI. TROUBLESHOOTING
A. Symptoms and Solutions
For optimum performance, your wheelchair needs to be adjusted occasionally. The following is a
list of potential symptoms you may encounter over the life of your wheelchair and the suggested
solutions for each symptom. For best results when troubleshooting, try one solution at a time
before proceeding to a second solution. If symptoms are not relieved or you are not confident in
performing the solution, it is recommended to take the wheelchair to an authorized service
center for repair.
Solutions:
A - Self Correct if capable or contact Authorized Distributor
B - Contact Authorized Distributor
Symptoms
Chair pulls
to one side
Looseness
in chair
Difficulty
turning
Caster
Float
Caster
Flutter
Squeaking,
clicking or
rattling
Wobbling
S
o
lu
tio
ns
A
Ensure all tire
pressures are
correct and equal.
X
X
X
X
A
Check to make
sure all fasteners
are tightened
appropriately,
tighten if
necessary.
X
X
X
X
X
X
X
B Tighten spokes (if
present).
X
X
X
A
Check to make
sure casters are
contacting the
ground and float is
not present.
X
X
X
B Optimize CG
setting.
X
X
A
Check for
interference at rear
wheel and front
casters.
X
X
X
X
A
Lubricate w/Teflon
based lubricant
between frame
connections and
mating parts in
suspect areas.
X
A
Remove
caster/bearing
debris.
X
X
X
X
