Keyspan URM-17A, User Manual

Page: 28 / 36

Behavior :
Status light never comes
on when it is first
connected to your USB
port
Behavior :
Status light turns on and
then the Status light blinks
slowly at a steady rate.
Pressing a button the
remote does not have
affect Status Light's
behavior
Behavior :
Status light turns on and
then turns off. Pressing a
button on the remote
control does not affect the
Status Light's behavior
Behavior:
Status light turns on and
then turns off when
Express Remote Receiver
is connected. The Status
light will blink rapidly when
pressing a button on the
remote control.
Behavior
Indication(s) :
This indicates the Express Remote Receiver is not receiving data from the remote
control.
Solution(s) :
If you are using the included Keyspan Express Remote Remote control, make sure that
you have removed the battery protector that separates the remote control's batteries.
You should also check to see if the remote control's batteries are dead. To do this, use
another remote control and point it at the Express Remote Receiver. Then press and
hold any button on that remote control. The Status Light on the Express Remote
Receiver will blink rapidly in response. If another remote makes the Status light blink
rapidly, then replace the original remote control's batteries.
Indication(s) :
This indicates the Mapper software isn't running.
Solution(s) :
Start/Load the Mapper software in Express Remote Assistant to resolve this issue.
Indication(s) :
The Express Remote Receiver is connected to a USB port that is malfunctioning, the
Express Remote's USB cable is defective or the Receiver unit itself is defective.
Solution(s) :
Connect the Express Remote Receiver to another USB port. If the Status light still does
not turn on, replace the Express Remote Receiver's USB cable. If the Status light still
doesn't turn on, contact
Keyspan Technical Support for further instructions.
Indication(s) :
This is normal behavior.
Solution(s) :
None needed.
Express Remote Status Light Behavior
Indication - Solution
If you have tried all of the above solutions and are still having problems, please contact Keyspan
Technical Support for further instructions.
Keyspan: Express Remote - User Manual (Mac OS X & Windows)
This User Manual applies to the Keyspan Express Remote Software Version 2.2
Rev 2004Oct28 Page 28