Keysight 16861A, Installation And Quick Start Manual

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Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide 41
Solving Problems 4
If there are network connection problems
See the “Network Troubleshooting Guide” topic in the Keysight Logic
Analyzer application’s online help. Briefly:
• The Windows Firewall must be set to allow access to the “Keysight
Logic Analysis” service in order to use remote connections (see “To
restore the logic analyzer firewall defaults" on page 33).
• The Windows Firewall must be set to respond to the following ICMP
(Internet Control Message Protocol) requests in order to use remote
connections:
• Allow incoming echo requests.
• Allow outgoing destination unreachable.
• Allow outgoing time exceeded.
(See “To restore the logic analyzer firewall defaults" on page 33.)
• The link activity light must be on; If these LEDs are not on, the LAN
segment may be dead.
• If connecting two logic analysis systems directly together (that is, no
hub or switch between them), make sure you are using a special
cross-over cable.
If your IP address is in the same subnet as a working computer’s (use
“ipconfig /all | more” to view IP addresses on machine in question), it is
possible that your network administrators have denied access to any
resources if the computer is not in the domain. In this case, you need to
add the computer (logic analysis system) to the domain.