Troubleshooting Guide - Continued
Problem
Cause
Solution
The Stand Mixer stops
during operation.
Weighing display
shows error message
E26 or E27.
Overload protection or
overheat system activated.
Maximum capacity
exceeded.
Unplug and check for
obstruction or overloading.
Turn the speed control to “O”
and then restart.
If the machine will not operate,
remove some of the ingredients
to reduce the load and restart.
If this still does not resolve the
problem, unplug and allow to
stand for 15 minutes. Plug in
and reselect the speed.
If the machine does not restart
following the above procedure
contact “ customer care” for
further advice.
‘Mixer ready indicator
light’ off whilst machine
plugged in.
Stand Mixer has been left
plugged in for more than
30 minutes without being
operated and has
gone into Standby mode.
Turn the speed control to ‘min’
then return to ‘O’ to reset the
machine.
Weighing Function
Display screen freezes
on [- - - -]
The display screen will
freeze during operation.
Display screen showing
a minus reading due to
display not ‘zeroed’ and
either ingredients or the
bowl has been removed.
Quantity weighed too
small.
Normal operation.
Either zero the screen or
replace the missing ingredients
or refit the bowl.
Use teaspoon and tablespoon
measures for very small
quantities.
Weight changed on
display
Stand Mixer moved during
operation.
Always place the Stand Mixer
on a dry flat surface prior to
weighing.
Do not move the Stand
Mixer during operation of the
weighing function.
Zero the display before
weighing next ingredients
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