20
Data Size:
B6L (182 mm x 128 mm)
Book Size:
B6L (182 mm x 128 mm)
Symptom
Remedy
ANDROID
Cannot playback at
[
BROWSE MODE
].
•
Make sure KENWOOD MUSIC PLAY APP is installed
on the Android device. (
10
)
•
Reconnect the Android device and make the
appropriate setting in [
ANDROID SETUP
]. (
10
)
•
If this does not solve the problem, the connected
Android device does not support [
BROWSE MODE
].
(
19
)
“NO DEVICE” or “READING”
keeps flashing.
•
Switch off the developer options on the Android
device.
•
Reconnect the Android device.
•
If this does not solve the problem, the connected
Android device does not support [
BROWSE MODE
].
(
19
)
Playback is intermittent or
sound skips.
Turn off the power saving mode on the Android
device.
“ANDROID ERROR” /
“NA DEVICE”
•
Reconnect the Android device.
•
Restart the Android device.
Bluetooth®
No Bluetooth device is
detected.
•
Search from the Bluetooth device again.
•
Reset the unit. (
3
)
Bluetooth pairing cannot
be made.
•
Make sure you have entered the same PIN code to
both the unit and Bluetooth device.
•
Delete pairing information from both the unit and
the Bluetooth device, then perform pairing again.
(
11
)
Echo or noise is heard
during a phone
conversation.
•
Adjust the microphone unit’s position. (
11
)
•
Check the [
ECHO CANCEL
] setting. (
12
)
Phone sound quality is
poor.
•
Reduce the distance between the unit and the
Bluetooth device.
•
Move the car to a place where you can get a better
signal reception.
Symptom
Remedy
CD / USB / iPod
“READING” keeps flashing.
Do not use too many hierarchical levels or folders.
Elapsed playing time is
not correct.
Elapsed playing time is not correct.
Correct characters are not
displayed (e.g. album
name).
This unit can only display uppercase letters, numbers, and a
limited number of symbols. Uppercase Cyrillic letters can also
be displayed if [
РУССКИЙ
] is selected. (
5
)
“NA FILE”
Make sure the disc contains supported audio files. (
18
)
“NO DISC”
Insert a playable disc into the loading slot.
“TOC ERROR”
Make sure the disc is clean and inserted properly.
“PLEASE EJECT”
Reset the unit. If this does not solve the problem, consult
your nearest service center.
“READ ERROR”
Copy the files and folders onto the USB device again. If this
does not solve the problem, reset the USB device or use
another USB device.
“NO DEVICE”
Connect a USB device, and change the source to USB again.
“COPY PRO”
A copy-protected file is played.
“NA DEVICE”
Connect a supported USB device, and check the connections.
“NO MUSIC”
Connect a USB device that contains playable audio files.
“iPod ERROR”
•
Reconnect the iPod.
•
Reset the iPod.
ANDROID
•
Sound cannot be heard
during playback.
•
Sound output only
from the Android
device.
•
Reconnect the Android device.
•
If in [
HAND MODE
], launch any media player application
on the Android device and start playback.
•
If in [
HAND MODE
], relaunch the current media player
application or use another media player application.
•
Restart the Android device.
•
If this does not solve the problem, the connected Android
device is unable to route the audio signal to unit. (
19
)
TROUBLESHOOTING
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14/10/2014 8:33:19 AM
