7
8
Problem
Cause
Solution
The attachment will not start/
does not operate.
• No power.
• Juicing bowl not properly aligned on
drive unit or lid not locked correctly.
• Make sure the appliance is
plugged in.
• Check that all parts are fitted
correctly.
The juicer has stopped during
normal operation.
Continual clicking sound
heard, internal clutch
activated.
• Clogging in filter and scroll.
• Food not cut into small enough
pieces.
• Do not attempt to open the lid by
force.
• Switch off, unplug remove the
attachment from the Kitchen
Machine. Remove the lid. Check
if any clogging. Remove food if
necessary and continue juicing.
• Juicer overloaded due to heavy
load.
• Switch off, unplug remove the
attachment from the Kitchen
Machine. Take the juicer apart.
Clear and reassemble the juicer.
Juice is leaking from
underneath the bowl.
• Pulp stopper not fitted or has come
loose during operation.
• Check that the pulp outlet
stopper is fitted correctly.
Juice does not exit juicing
outlet.
• Anti-drip stopper closed.
• Remove stopper and allow juice
to flow into juice container.
Too much pulp coming out
in juice.
• Filter or scroll clogging.
• Very fibrous fruit/vegetable being
processed.
• Cut food, especially fibrous
foods, into smaller pieces to
avoid the fibres wrapping around
the scroll.
Wiper holder not rotating.
• Filter or scroll not located correctly.
• Check and ensure attachment
assembled correctly.
There is a squeaking noise
when juicing.
• Friction between wiper holder and
bowl.
• Normal operation.
• Do not operate the attachment
empty.
Staining on juicing parts.
• Natural colouring from food.
• Rubbing with a cloth dipped in
vegetable oil will help to remove
discolouring.
troubleshooting guide
