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Troubleshooting
Troubleshooting
Pandora*/iHeartRadio*/Spotify
The application does not work.
A
The application on your iPod touch/iPhone/
Android is not the latest version. Update the
application.
“Please update Pandora App” appears.
A
The Pandora application on your iPod touch/
iPhone/Android is not the latest version. Update
the application.
“Please check device.” appears.
A
The Pandora application on your iPod touch/
iPhone/Android has not started up.
A
The Pandora application is not installed on the
connected device.
A
An error has occurred on the Pandora application.
“Login Error” appears.
A
You have not been signed into Pandora.
“No skips remaining” appears.
A
No more songs can be skipped.
“Failed to save your thumb rating” appears.
A
Thumb-up/down is prohibited.
“No Station” appears.
A
No station is available.
“No Active Station” appears.
A
No station is being played.
“Station limit reached” appears.
A
The station list is full and no more stations can be
registered.
“Failed to save your bookmark” appears.
A
The unit has failed to save a bookmark. Try the
operation again.
“SXM Check Tuner” appears.
A
Make sure the SiriusXM Connect Vehicle Tuner is
connected to the unit.
“SXM Chan Unavailable” appears.
(Appears on the screen for about 5 seconds, then
returns to the previous channel):
A
The selected channel is no longer available. Select
another channel or continue listening to the
previous channel.
“SXM Ch Unsubscribed” appears.
(Appears on the screen for about 5 seconds, then
returns to the previous channel)
A
The selected channel is not part of your current
subscription plan. Call 1-866-635-2349 to subscribe.
“SXM Subscription Updated – Press Return to
Continue” appears.
A
Your subscription has been updated. Press the
appropriate button to continue.
“SXM Channel Locked” appears.
A
The selected channel has been locked by the
parental controls. Enter the unlock code when you
are asked.
“SXM Incorrect Lock Code” appears.
A
The selected channel is a mature or parental lock
channel, and locked by the parental lock or user
lock code. Enter the correct lock code.
“Limited Connectivity” appears.
A
The connection with the Pandora application
cannot be established.
“Pandora not available” appears.
A
You cannot use the Pandora application from
the area where you are currently trying to access
Pandora.
“Try again later” appears.
A
The Pandora server is under maintenance.
“Station does not exist” appears.
A
The selected station has been deleted by another
device or has expired.
“Cannot create a Station” appears.
A
You cannot create a station during the read-
only mode or when network connection is not
established.
* Only for DDX395/DDX375BT/DDX350BT/DDX25BT.
SiriusXM Satellite Radio
“SXM No Signal” appears.
A
Make sure the SiriusXM Satellite Radio antenna is
mounted outside the car. Move the car to an area
with a clear view of the sky.
“SXM Check Antenna” appears.
A
Check the SiriusXM Satellite Radio antenna
connection, and make sure the antenna is firmly
attached to the tuner.
A
Check whether the SiriusXM Satellite Radio antenna
cable is bent or broken. If it is damaged, replace the
whole antenna unit.
63
ENGLISH
EN̲DDX2018ST̲KR.indb 63
2017/05/17 9:28