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Troubleshooting
Troubleshooting
Sound output only from the Android device.
A
When
<Android Setup>
is set to
[HAND MODE]
,
relaunch the current media player application or
use another media player application.
A
Restart the Android device.
A
If this does not solve the problem, the connected
Android device is unable to route the audio signal
to unit.
Cannot play back when <Android Setup> is set to
[BROWSE MODE].
A
Make sure KENWOOD Music Play APP is installed on
the Android device.
A
Reconnect the Android device and select the
appropriate control mode.
A
If this does not solve the problem, the connected
Android device does not support the Browse
Mode.
“NO DEVICE” or “READING” keeps flashing.
A
Switch off the developer options on the Android
device.
A
Reconnect the Android device.
A
If this does not solve the problem, the connected
Android device does not support the Browse
Mode.
iPod/iPhone
No sound comes out of the speakers.
A
Disconnect the iPod/iPhone, then connect it again.
A
Select another source, then reselect “iPod”.
The iPod/iPhone does not turn on or does not
work.
A
Check the connection.
A
Update the firmware version.
A
Charge the battery.
A
Reset the iPod/iPhone.
Sound is distorted.
A
Deactivate the equalizer either on this unit or the
iPod/iPhone.
A lot of noise is generated.
A
Turn off (uncheck) “VoiceOver” on the iPod/ iPhone.
For details, visit <http://www.apple.com>.
No operations are available when playing back a
track containing artwork.
A
Operate the unit after the artwork has loaded.
“Authorization Error” appears.
A
Check whether the connected iPod/iPhone is
compatible with this unit. (Page 60)
Radio
AME automatic presetting does not work.
A
Store stations manually. (Page 18)
Static noise while listening to the radio.
A
Connect the antenna firmly.
AV-IN
(Only for
DDX418BT
)
No picture appears on the screen.
A
Turn on the video component if it is not on.
A
Connect the video component correctly.
“Region Code Error” appears.
A
You have inserted a DVD Video disc of an incorrect
region code. Insert a correct region code disc.
USB
“Reading” does not disappear from the screen.
A
Turn the power off and on again.
While playing a track, sound is sometimes
interrupted.
A
The tracks are not properly copied into the USB
device. Copy the tracks again, and try again.
Tracks are not played back as you have intended
them to play.
A
Playback order may differ from the one played back
using other players.
The source does not change to “USB” when you
connect a USB device while listening to another
source or “USB Device Error” appears when you
connect a USB device.
A
The USB port is drawing more power than the
design limit.
A
Turn the power off and unplug the USB device. Then,
turn on the power and reattach the USB device.
A
If the above does not solve the problem, turn
the power off and on (or reset the unit) before
replacing with another USB device.
Android
Sound cannot be heard during playback.
A
Reconnect the Android device.
A
When
<Android Setup>
is set to
[HAND MODE]
,
launch any media player application on the
Android device and start playback.
62
ENGLISH
EN̲DDX2018ST̲KR.indb 62
2017/05/17 9:28