1. The Warranty period commences from the date of
purchase by the first end-user. The product may
consist of several parts and different parts may be
covered for a different warranty period. During this
period of one year from the date of purchase,
KENT or its Authorised Service Provider will
replace or repair any part of the KENT water
purifier, that in the opinion of KENT or its
Authorised Service Provider, would be defective in
operation due to faulty material or workmanship
(i.e. manufacturing defects) with the exception of
consumables such as Sediment Filter, Carbon
Filter and UF Membrane. However, if the UF
Membrane gets clogged within first six months,
it shall be cleaned / repaired / replaced at no
extra charge.
2. The product's plastic body is not covered under the
Warranty and hence, it must be handled with care
to guard against breakage.
3. Customer can avail services under Warranty at the
point of sale, by producing the damaged part(s)
along with the original invoice.
4.. This Warranty Agreement shall not be interpreted
to render KENT or its Authorised Service Provider
liable for any injuries or damages of any kind,
direct, consequential, or contingent, to persons
or property.
5. KENT or its Authorised Service Provider shall not
be held liable for claims exceeding the cost of
repair of the defects in workmanship.
6. KENT or its Authorised Service Provider shall not
be held responsible by representative or buyer for
failure to abide by any of the obligations of this
Warranty Agreement if such failures are the result
of circumstances of Forces Majeures: such as, but
not limited to, floods, earthquakes, transportation
strikes, labour disputes with outside suppliers, or
any other conditions beyond the control of KENT
or its Authorised Service Provider.
7. KENT or its Authorised Service Provider shall not
be held liable for repair or alterations made without
prior written approval; for products clogged by
suspended matter, precipitates, or biological
growth; or for failures resulting from the lack of
proper maintenance.
8. Product returned to KENT or its Authorised
Service Provider for Warranty examination must
be shipped freight prepaid.
9. KENT reserves the right to alter or improve
design and specifications at any time, without
any contingent obligations to prospective buyers
or owners of the products previously sold.
10. Any disagreements and obligations based upon
the purchase of KENT products, and thereby
imposed on KENT or its Authorised Service
Provider, shall be governed by and construed
according to the laws of INDIA and subject to
the jurisdiction of Delhi Courts only.
11. KENT or its Authorised Service Provider cannot
and shall not be held liable for any sickness or
illness due to the consumption of drinking water
from any water purifier supplied by KENT, since
KENT or its Authorised Service Provider does
not have any control over the maintenance and
usage of the water purifier.
12. This Warranty Agreement excludes all products/
component parts or damage to any part of this water
purifier which, in the opinion of KENT or its
Authorised Service Provider, have been subjected
to misuse, misapplication, negligence, alteration,
accident or operation contrary to our instructions;
incompatibility with accessories not installed by
KENT or its Authorised Service Provider; or that
have been repaired with component parts other
than those manufactured by and / or obtained from
KENT or its Authorised Service Provider; or
damage caused by freezing, flood, fire, or Act of
God, are not covered by this Warranty. In all such
cases, regular charges will apply. This limited
Warranty does not include service to diagnose a
claimed malfunction in this unit.
13. This Warranty is void if the claimer is not the
original purchaser of the unit or if the unit is not
operated under normal municipal water or well
water conditions.
14. KENT or its Authorised Service Provider assumes
no Warranty liability in connection with this water
purifier other than that specified herein. This
Warranty is in lieu of all other warranties, expressed
or implied, including warranties of fitness for a
particular purpose. KENT or its Authorised Service
Provider does not authorize any person or
representative to assume for them any other
obligations on the sale of this water purifier.
15. Under no circumstances are the terms mentioned
above negotiable, and no employee of KENT or
its Authorised Service Provider has the authority
to supersede the terms mentioned above.
KENT warrants all new products manufactured by it to be free from defects in material and workmanship under
normal usage and service from the date of purchase as under:
Dear Customer,
Welcome to the world of KENT- the leaders of water
purification industry in India. With a KENT product
you have all the reason to smile. We at KENT take
pride in our quality and laboratory-tested performance
of our products.
We are confident that your decision to own KENT Gold
UF Membrane Storage Water Purifier will go a long way in
serving you with safe and clean drinking water – thus
keeping you and your family in good health. We assure you
that you will be satisfied with its performance and quality,
which comes without any compromise.
This manual is an effort towards familiarising you with
the operation and maintenance of KENT Gold . Before
operating the unit, please read it thoroughly and retain
it for future reference. Should you need further assistance
o r i n f o r m a t i o n , d o n o t h e s i t a t e t o c o n t a c t
your nearest KENT dealer or branch.
Best wishes,
+
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KENT RO SYSTEMS LTD.
TO
KENT
Terms & Conditions of Warranty