Common Troubleshooting Steps
1. Shut down and restart computer.
2. Un-plug and re-plug mouse. (see page 3).
3. Test batteries in another device. If they are low or drained, replace them.
4. Test the device on another computer.
5. Adjust the position of the receiver to improve wireless range.
Large metal objects, radio towers, and other environmental factors
may hinder wireless range.
6. Some surfaces may “trick” the optical sensor, such as high gloss wood,
and reflective surfaces like glass or mirrors. The ideal surface is a bright
white non-reflective surface (such as a piece of paper).
7. Un-install 3rd party mouse drivers.
Installing MouseWorks
®
Get the latest and most updated version of MouseWorks which includes bug
fixes, updates and the latest peripheral support at our Web site:
Why Should I Use MouseWorks?
It is not necessary to install MouseWorks in Windows
®
98 or later. However,
installing MouseWorks will provide you with additional advanced features.
Programmable buttons, enabling features such as horizontal scrolling, and
fine tuning of cursor movement are only a few examples of what MouseWorks
can do for you.
Supported Systems:
Windows PC—Windows 98 and later
Apple Mac
®
—OS10.2.x and higher. Please note, for OS10.3 (Panther) you must
be using at least version 2.4 for Mac
6 • PocketMouse Pro Wireless
PocketMouse Pro Wireless • 7
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