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21
TROUBLESHOOTING
Review this chart to find do-it-yourself solutions for minor performance problems.
Any service or repair needed, other than as described in this Use & Care Guide,
should be performed through your local Sears Parts & Repair Center.
WARNING
Electrical shock and personal injury hazard.
Always unplug power cord from electrical outlet before performing any service
on vacuum cleaner. Failure to do so could result in electrical shock or personal
injury from vacuum cleaner suddenly starting.
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Vacuum cleaner will
not run
• Unplugged at wall
outlet
• Switch off
• Thermal overload
protection activated
• Make sure cord is plugged
into a functioning outlet
• Turn power switch ON
• Allow the vacuum cleaner to
cool down. See page 14
Agitator does
not turn
• Switch is off (unit is in
bare floor mode)
• Cleaner is in upright
position (safety feature)
• Overload protector
activated (brush
is jammed)
• Belt broken
• Press the Carpet/Bare Floor
button
• Press handle release pedal
and tilt unit back
• Unplug the vacuum cleaner
and check the agitator for
obstructions. Press reset
button
• Replace belt. See page 19
CARE & CLEANING
WARNING
Electrical shock and personal
injury hazard.
Always unplug power cord from
electrical outlet before performing
any service on vacuum cleaner.
Failure to do so could result in
electrical shock or personal injury
from vacuum cleaner suddenly
starting.
Wipe the exterior of the vacuum cleaner
with a clean, soft cloth that has been
dipped in water and wrung dry.
DO NOT allow water to enter any
openings in the vacuum cleaner.
DO NOT clean tools in dishwasher or
clothes washer. Wash tools in warm
soapy water, rinse, and allow to air dry
completely.
DO NOT use tools if they are wet.
Cleaning the Exterior of the Vacuum Cleaner
78017_Kenmore vac_EN_final 10/17/07 9:00 AM Page 21
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