12
ENGLISH
Before You Call
problem
Cause
Correction
Sound and Noise
Louder sound levels
whenever freezer is on.
• Modern freezers have increased
storage capacity and more
stable temperatures. They
require a high efficiency
compressor.
• This is normal. When the surrounding noise
level is low, you might hear the compressor
running while it cools the interior.
Longer sound levels
when compressor
comes on.
• Freezer operates at higher
pressures during the start of the
ON cycle.
• This is normal. Sound will level off or disappear
as freezer continues to run.
Popping or cracking
sound when compressor
comes on.
• Metal parts undergo expansion
and contraction, as in hot water
pipes.
• This is normal. Sound will level off or disappear
as freezer continues to run.
Bubbling or gurgling
sound, like water boiling.
• Refrigerant (used to cool
freezer) is circulating throughout
the system.
• This is normal.
Vibrating or rattling
noise.
• Freezer is not level. It rocks
on the floor when it is moved
slightly.
• Floor is uneven or weak. Freezer
rocks on floor when it is moved
slightly.
• Freezer is touching the wall.
• Level the unit. Refer to “
Leveling” in the
“
Installation
” Section.
• Ensure floor can adequately support freezer.
Level the freezer by putting wood or metal
shims under part of the freezer.
• Relevel the freezer or move freezer slightly.
Refer to “
Leveling” in the “Installation”
Section.
Water/Moisture/Frost Inside Freezer
Moisture forms on inside
freezer walls.
• Weather is hot and humid, which
increases internal rate of frost
build-up.
• Door may not be seating
properly.
• Door is kept open too long, or is
opened too frequently.
• This is normal.
• See “
door problems” in the “Before You Call”
Section.
• Open the door less often.
Water/Moisture/Frost Outside Freezer
Moisture forms on
outside of freezer.
• Door may not be sealing
properly, causing the cold air
from inside the freezer to meet
warm moist air from outside.
• See “
door problems” in the “Before You Call”
Section.
Odor in Freezer
Odors in freezer.
• Interior needs to be cleaned.
• Foods with strong odors are in
the freezer.
• Clean interior with sponge, warm water, and
baking soda.
• Cover the food tightly.