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Solutions
Staining
Bleach or softener dispensed too soon.
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bleach or softener to dispense immediately.
Dispenser drawer closed too quickly causing
bleach or softener to dispense immediately.
Bleach or softener was added directly to
the wash load in the drum.
Laundry chemicals must be loaded into the
dispenser.
Washer was not unloaded promptly.
Always remove items from the washer as soon
as possible after the cycle is complete.
Clothes were not properly sorted.
Always wash dark colors separately from light
colors and whites to prevent discoloration.
Never wash heavily soiled items with lightly
soiled items.
Washer will not turn ON
Power cord is not properly plugged in.
Make sure that the plug is plugged securely into
a grounded, 3-prong, 120-VAC, 60-Hz outlet.
House fuse is blown, circuit breaker has
tripped, or power outage has occurred.
Reset circuit breaker or replace fuse. Do not
increase fuse capacity. If the problem is a
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electrician.
House fuse is blown, circuit breaker has
tripped, due to multiple appliances on one
outlet.
Reset circuit breaker or replace fuse. If more
than one appliance is connected to the outlet,
call an electrician to have an additional circuit
installed.
Door will not unlock
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or paused
Interior temperature of washer is too high.
The washer door has a safety feature to prevent
personal injury. For example, if the washer is
paused during the hot wash stage of a sanitize
cycle, the interior temperature of the drum will
be very hot, so the door will not unlock. This
is normal. Allow the washer to cool until the
DOOR LOCK indicator turns OFF on the display.
Water level in washer is too high.
To drain the water, press POWER, then press the
SPIN SPEED button without selecting a cycle.
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longer than usual
The washer automatically adjusts the wash
time for the amount of laundry, water
pressure, water heating time and other
operating conditions.
This is normal. The washer adjusts cycle time
automatically to provide optimal results for the
selected cycle. The time remaining shown in the
display is only an estimate. Actual time may
vary.
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in washer
Incorrect or too much detergent has been
used.
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accordance with the manufacturer’s instructions.
Inside of drum was not cleaned properly.
Run the CLEAN WASHER cycle regularly. Be
sure to wipe around and under the door seal
frequently. See Care and Cleaning of the
Interior.
Clean around door seal/glass to prevent odor.
Wrinkling
Washer not unloaded promptly.
Always remove items from the washer as soon
as the cycle is complete.
Washer overloaded.
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drum. The washer can be fully loaded, but the
drum should not be tightly packed and the door
should close easily.
Hot and cold water inlet hoses are reversed. Hot water rinse can set wrinkles in garments.
Check the inlet hose connections.
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TROUBLESHOOTING GUIDE
