29
TROUBLESHOOTING GUIDE
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Solutions
Water in the washer
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Drain hose is kinked, pinched, or clogged.
Make sure the drain hose is free of clogs, kinks,
etc., and is not pinched behind or under the
washer.
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the Care and Cleaning section.
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Drain discharge is more than 96 inches
(
cm) above bottom of washer.
Adjust or repair drain. Maximum drain height
is
96 inches (2
cm).
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Water supply faucets are not open fully.
Make sure that the water faucets are fully open.
Water line hoses are kinked, pinched, or
crushed.
Make sure the hoses are not kinked or pinched.
Be careful when moving the washer during
cleaning and maintenance
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Care and Cleaning section.
Water supply pressure to faucet or house is
too low.
Check another faucet in the house to make sure
that household water pressure is adequate and
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Water supply connected with leak-limiting
hoses.
Hoses designed to limit leaks can trip falsely
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leak limiting hoses is not recommended.
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or
The door is not closed properly.
Make sure that the door is closed properly and
press the START/PAUSE button. After starting
a cycle, it may take a few moments before the
drum begins to turn or spin. The washer will not
operate unless the door is locked.
If the door is closed and locked and the open
door error message is displayed, call
for service.
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Load is too small.
Add 1 or 2 similar items to help balance the
load.
Load is out of balance.
The washer has an imbalance detection and
correction system. If individual heavy articles
are
loaded (bath mat, bath robe, etc.) and the
imbalance
is too great, the washer will make
several
attempts to restart the spin cycle. If an
imbalance
is still detected, the washer will stop
and the error
code will display.
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Control error.
Unplug the washer and wait 60 seconds.
Reconnect
power and try again. If the error
reappears, call for
service.
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Water level is too high due to a faulty
water valve.
Close the water faucets, unplug the washer, and
call for service.
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The water level sensor is not working
correctly.
Close the water faucets, unplug the washer, and
call for service.
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A motor error has occurred.
Allow the washer to stand for 30 minutes and
then restart the cycle. If the LE error code
persists,
call for service.
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A power failure has occurred.
If the power to the washer has been interrupted
during a cycle, the PF error code will display
the next time the washer is turned ON. This will
alert you to the fact that the previous cycle may
not have been completed. Select any cycle to
clear the error code and use the washer.
Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at an
early stage.
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The display shows:
If the washing machine detects too many
suds, it displays this error code and adds a
Suds Reducing cycle. This adds about two
hours to the cycle time. If too many suds
are detected during spinning, the washing
machine stops to help prevent leaking.
Do not add more than the manufacturer’s
recommended amount of detergent.
