13
Before You Call
CONCERN
POTENTIAL CAUSE
COMMON SOLUTION
Interior temperature
is too warm.
•
The unit is in Refrig-
erator mode.
• Door is opened too
frequently or too long.
•
Door may not be
seating properly.
•
Large amounts of
warm or hot food has
been stored recently.
•
Appliance has re-
cently been discon-
nected for a period
of time.
•
Turn control to a colder setting. Allow
several hours for the temperature to
stabilize. See “Temperature Control”
in
Optional Features
section.
•
Warm air enters the appliance ev-
ery time the door is opened. Open
the door less often.
•
See “DOOR PROBLEMS” in
Before
You Call
.
•
Wait until the appliance has
had a chance to reach its
selected temperature.
•
Appliance requires 24 hours to
cool down completely.
External surface tem-
perature is warm.
• The external walls
can be as much as
30°F warmer than
room temperature.
•
This is normal while the compres-
sor works to transfer heat from
inside the cabinet.
SOUND AND NOISE
Louder sound levels
whenever appliance
is on.
•
Modern appliances
have increased
storage capacity
and more stable
temperatures. They
require a high effi-
ciency compressor.
•
This is normal. When the surround-
ing noise level is low, you might
hear the compressor running while
it cools the interior.
Longer sound levels
when compressor
comes on.
•
Appliance operates
at higher pressures
during the start of
the ON cycle.
•
This is normal. Sound will level off
or disappear as appliance contin-
ues to run.
Popping or cracking
sound when com-
pressor comes on.
• Metal parts undergo
expansion and
contraction, as in hot
water pipes.
•
This is normal. Sound will level off
or disappear as appliance contin-
ues to run.
Bubbling or
gurgling sound, like
water boiling.
•
Refrigerant (used to
cool appliance) is
circulating through-
out the system.
•
This is normal.
Vibrating or
rattling noise.
•
Appliance is not
level. It rocks on
the floor when it is
moved slightly.
•
Floor is uneven or
weak. Appliance
rocks on floor when
it is moved slightly.
•
Appliance is touch-
ing the wall.
•
Level the unit. Refer to “Leveling”
in the
First Steps
Section.
•
Ensure floor can adequately sup-
port appliance. Level the appli-
ance by putting wood or metal
shims under part of the appliance.
•
Re-level the appliance or move
appliance slightly. Refer to “Level-
ing” in
First Steps
.
