14
Before You Call
CONCERN
POTENTIAL CAUSE
COMMON SOLUTION
Alarm is sounding
from the control panel
•
Look on the control
panel to determine
which indicator light is
on (High Temp, Power
Fail, or Door Ajar).
•
Press the “set” button to silence the
alarm or close the door if the door
ajar indicator is shown.
WATER/MOISTURE/FROST INSIDE APPLIANCE
Moisture forms on
inside walls.
•
Weather is hot
and humid.
•
Door may not be
seating properly.
• Door is opened too
often or too long.
•
The rate of frost buildup and internal
sweating increases. This is normal.
•
See “DOOR PROBLEMS” in
Before
You Call
.
•
Open door less often.
WATER/MOISTURE/FROST OUTSIDE APPLIANCE
Moisture forms on
outside of walls.
•
Door may not be
seating properly,
causing cold air from
inside to meet warm
air from outside.
•
See “DOOR PROBLEMS” in
Before
You Call
.
ODOR IN APPLIANCE
Odor in appliance
•
Interior needs to
be cleaned.
• Foods with strong odors
are in the appliance.
•
Clean interior with sponge, warm
water, and baking soda.
•
Cover the food tightly.
DOOR PROBLEMS
Door will not close.
•
Appliance is not
level. It rocks on the
floor when it is
moved slightly.
•
Floor is uneven or
weak. Appliance
rocks on floor when
it is moved slightly.
•
This condition can force the cabinet
out of square and misalign the door.
Refer to “Leveling” in
First Steps
.
•
Level the floor by using wood or
metal shims under the appliance or
brace floor supporting the appliance.
LIGHTING PROBLEMS
Interior light bulb is
not on.
•
No electric current is
reaching the appliance.
•
Control is in Sabath
mode (Sb is dis-
played on control)
•
See “Appliance does not run” in
“APPLIANCE OPERATION”.
•
Press and hold “options” and “
^
”
buttons for 5 seconds.
Power on light is not
on.
•
LED may be burned out.
•
No electric current
is reaching the
appliance.
•
The door has been
left open for more
than 5 minutes.
•
Contact a qualified service dealer.
•
See “Appliance does not run” in “AP-
PLIANCE OPERATION”.
•
Close the door.
