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If you experience
Possible Causes
Solution
Washer not performing as expected (cont.)
Washer won’t run or fill;
washer stops working
(cont.)
Check proper electrical supply�
Plug power cord into a grounded 3 prong outlet�
Do not use an extension cord.
Ensure there is power to outlet�
Reset a tripped circuit breaker� Replace any blown fuses�
NOTE:
If problems continue, contact an electrician�
Normal washer operation�
Lid must be closed for washer to run�
Washer will pause during certain phases of cycle� Do not interrupt
cycle�
Washer may be stopped to reduce suds�
Washer may be tightly packed�
Remove several items, rearrange load evenly around the washplate�
Close lid and touch and hold the Start/Pause/Unlock Lid button�
Add only 1 or 2 additional items after washer has started�
Do not add more water to the washer�
Not using HE detergent or using too
much HE detergent�
Only use HE detergent� Suds from regular detergents can slow or
stop the washer� Always measure detergent and follow detergent
directions based on your load requirements�
To remove suds, cancel cycle� Select RINSE & SPIN� Select your cycle�
Touch and hold the Start/Pause/Unlock Lid button� Do not add more
detergent�
Washer not draining/
spinning; loads are
still wet
Small items may have been caught
in pump or between basket and tub,
which can slow draining�
Empty pockets and use garment bags for small items�
Using cycles with a lower spin speed�
Cycles with lower spin speeds remove less water than cycles
with high spin speeds� Use the recommended cycle/spin speed
for your item�
If you experience
Possible Causes
Solution
Washer not performing as expected (cont.)
Washer won’t run or fill;
washer stops working
Check for proper water supply�
Both hoses must be attached and have water flowing to inlet valve.
Both hot and cold water faucets must be turned on�
Check that inlet valve screens have not become clogged�
Check for any kinks in inlet hoses, which can restrict water flow.
TROUBLESHOOTING
First try the solutions suggested here for assistance and to possibly avoid a service call�
