16
Appendix
List of Exceptions and Clearing of Faults
Fault
Phenomenon
Possible Causes and Solutions
The robot cannot
start normally
1. There is not enough electricity, and the user should
connect the robot for charging via the adapter.
2. For other reasons, please contact customer service
personnel.
The robot cannot
be charged
normally
1. Press the yellow light of the adaptor,the signal light
truns into red.
2. For other reasons, please contact customer service
personnel.
The robot cannot
move or navigate
1. The robot is in the blind area of the map. The user
should turn off the robot and push it to the vicinity of
the charging pile to start navigation again.
2. The vision module is covered, and the user should
ensure that the vision positioning module is not
covered.
3. Radar failure of the robot occurs, and the user should
check whether the radar rotates normally.
4. The collision switch of the robot is faulty, and the user
should check whether the collision switch is squeezed
