Appendix
Trouble
Detail
Page
The battery
pack can only
be used a
short time.
Is it adequately charged?
•
Charge until the red charging/notification
indicator goes out.
―
Does the battery pack have adequate
service life remaining?
P. 23
Is "
" (out of service area) not usually
shown where you use the product?
P. 42
When making
a call, there is
a busy signal
and the call
does not
connect.
Is the product within the service area or
where signal is good enough?
P. 42
The line traffic is busy or the other party is
in a call. Dial again.
―
There is no
TV (1Seg)
display /
picture stops
/ audio stops
/ picture is
snowy.
Is the battery low?
P. 42
Is the digital terrestrial TV broadcast signal
adequate?
P. 77
Does the location where you are watching
match the selected region?
P. 78
Is the product at a normal temperature?
The product may stop functioning if at a
high temperature.
P. 21
Camera does
not operate.
Is the battery low?
P. 42
Is the product at a normal temperature?
The product may stop functioning if at a
high temperature.
P. 21
If symptoms do not improve after checking each of the above,
information is provided through au Customer Support on the au
homepage below.
http://www.au.kddi.com/english/support/
Updating Software
You can update the product to the most recent software for optimal
performance and to get the latest enhancements.
■
Notes on Software Update
•
You are charged for data communication when connecting to the
Internet from the product using packet communication.
•
When software update is necessary, you will be informed on au
homepage, etc. For details, contact an au shop or Customer Service
Center (call toll-free 157). In addition, users of the product will
receive a notice from au, when software update is necessary to
improve the functionality of the product.
•
It is recommended to back up your data before updating software.
•
Fully charge before update. If the update is started with the battery
power low or battery power becomes low during update, software
update cannot be done.
•
Check out the signal reception status. The software update may fail
if the product is in a place with bad signal reception status.
•
Any operations are not available during software update. Calling 110
(Police), 119 (Fire/Ambulance), 118 (Maritime rescue) is not
available. Alarm does not work, either.
•
If software update has failed or stopped, perform the same
procedure again.
•
Update is unavailable during international roaming.
•
If the software update fails, it may become impossible to operate the
product. If this happens, bring it to an au shop or PiPit (not accepted
by some shops).
87